As a former Sales Representative at State Farm, I had the privilege of helping individuals, families, and businesses protect their assets with tailored insurance and financial solutions. During my time with the company, I developed a deep understanding of State Farm's diverse product offerings, including auto, home, life, and business insurance.In this role, I built strong, trust-based relationships with clients by providing personalized service and expert guidance, ensuring they had the coverage that best fit their needs. My focus was always on delivering exceptional customer service and offering peace of mind through comprehensive insurance planning.This experience strengthened my skills in sales, relationship-building, and problem-solving, preparing me for new opportunities to continue delivering value in client-facing roles.

As an Operations Manager at Krucial Staffing during the COVID-19 pandemic, I was responsible for leading critical staffing initiatives during one of the most challenging times in healthcare. My role involved rapidly deploying thousands of healthcare professionals and essential workers to areas in need, ensuring that hospitals, long-term care facilities, and disaster zones were adequately staffed to handle surges in patient care.I oversaw the coordination of large-scale operations, including logistics, resource allocation, and compliance with rapidly changing health and safety regulations. By working closely with cross-functional teams and healthcare partners, I ensured that staffing solutions were both timely and effective, directly contributing to saving lives and supporting overwhelmed medical systems.This high-pressure environment honed my leadership, crisis management, and operational strategy skills, while reinforcing my ability to stay agile and deliver results under extreme circumstances.

As a Manager at Two Rivers Hospitality, I oversaw the operations of multiple restaurant locations while also managing catering services across the Des Moines area. My role involved strategic planning, team leadership, and ensuring exceptional guest experiences in both dining and event settings. I collaborated with staff to maintain high standards in food quality, service efficiency, and customer satisfaction, driving overall business success through effective management and a focus on growth and innovation within the hospitality industry.

In my temporary role as a Loan Processor at Card Services for Wells Fargo, I was responsible for managing and processing loan applications with accuracy and efficiency. I worked closely with underwriters, clients, and internal teams to ensure timely document collection, compliance verification, and successful loan closure. My attention to detail and strong communication skills were vital in delivering quality service, maintaining regulatory standards, and supporting customers throughout the loan process.