An efficient and organised individual who is flexible and adaptable in his approach. Experienced in team environments but is just as productive on own initiative. Enjoys the challenge of learning new skills and is always on hand to assist customers and colleagues alike. Demonstrates excellent IT skills as well as being personable and approachable, thrives in a busy environment and never compromises on quality or care. Is able to prioritise his workflow and can handle difficult or sensitive situations in a polite and professional manner, demonstrating patience, understanding and the ability to handle responsibility. Now seeking a new opportunity where he can demonstrate his existing and transferable skills. Available for immediate start into employment.
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Assistant ManagerThe Londesborough Hotel Mar 2013 - Aug 2013Bridlington, East YorkshireDay to day running of the bar including setting up of tills, cash reconciliation and banking, serving customers, ordering of all stock and maintaining stock rotation in the bars and cellars. Ensuring customer satisfaction at all times including safety and security of all customers and visitors of the establishment. Complying with licencing legislation and trading standards, this was a live in position.
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Customer ServiceShores Ltd Aug 2011 - Oct 2011Bridlington, East YorkshireWorking as part of a team in a busy office in assisting individuals to get back to work as part of the Work Programme Initiative. Other aspects also included; processing documents, data input, keeping career progression plans updated whilst adhering to the data protection act at all times.
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Customer ServiceIntraining Jun 2011 - Aug 2011Bridlington, East YorkshireWorking as part of a team in a busy office in assisting individuals to get back to work as part of the Work Programme Initiative. Other aspects also included; processing documents, data input, keeping career progression plans updated whilst adhering to the data protection act at all times.
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Customer Service CoordinatorA4E Ltd Jul 2007 - Jul 2011Bridlington, East YorkshireWorking as part of a team in a busy office assisting individuals to get back to work as part of the Work Programme Initiative. Duties included; Meeting and greeting customers and referring them to the correct advisor. Supervisory role of 2 main offices and outreach offices, electronic and hard copy diary management for senior staff. Keeping career progression plans updated and imputing personal information whilst adhering to the data protection act at all times. Health & Safety representative… Show more Working as part of a team in a busy office assisting individuals to get back to work as part of the Work Programme Initiative. Duties included; Meeting and greeting customers and referring them to the correct advisor. Supervisory role of 2 main offices and outreach offices, electronic and hard copy diary management for senior staff. Keeping career progression plans updated and imputing personal information whilst adhering to the data protection act at all times. Health & Safety representative for the offices and vetting of external companies to ensure safe working environment for customers on work placements. Collating of all documents for claims along with timesheets, absence tracking, ordering of all stationary, consumables and customer requirements by using computer generated purchase ordering system. Show less
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Industrial RooferKdm Roofing Aug 2004 - Jan 2005Bridlington, East YorkshireWorking within the construction industry as a sub contracted roofing labourer. Installation of roofing sheets / panels and composite cladding panels on commercial properties throughout the UK.
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Technical AuditorUniq Prepared Foods Ltd. Oct 1977 - Aug 2004Driffield, East YorkshireAuditing the company on policies, procedures and systems in place for the company to adhere to. Undertook many company audits using the guidelines of (HACCP) and (GMP) to produce accurate reports. Daily sampling of all products and ingredients including taste panels as per each customers specifications. Monitoring of night hygiene on cleaning schedules and taking swabs for bacterial and trend analysis reports. Internal calibration of specialised equipment such as gas analysers, temperature… Show more Auditing the company on policies, procedures and systems in place for the company to adhere to. Undertook many company audits using the guidelines of (HACCP) and (GMP) to produce accurate reports. Daily sampling of all products and ingredients including taste panels as per each customers specifications. Monitoring of night hygiene on cleaning schedules and taking swabs for bacterial and trend analysis reports. Internal calibration of specialised equipment such as gas analysers, temperature probes and sending to manufacturers for annual calibration and certification. Health and Safety representative for the company for several years. Show less
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