Paul Caukill

Paul Caukill Email and Phone Number

Semi Retired Customer Service Professional now working as a Community Transport Driver @ Active Care Network
Paul Caukill's Location
Penrith, New South Wales, Australia, Australia
Paul Caukill's Contact Details

Paul Caukill personal email

n/a
About Paul Caukill

43+ years continous service with the D.M.T., R.T.A. R.M.S., Service NSW & Transport for NSW.35+ years experience in Frontline Customer Service and Contact Centres.Proven ability as a Supervisor/Manager (20-30 Employees).Proven ability in providing high quality Customer Service.Proven ability to work in a high pressure environment.Proven ability to work within deadlines and time constraints.Proven ability to meet SLA’s (Service Level Agreements).Proven ability in improving productivity in the workplace.Proven ability as a Mentor, Role Model and Motivator.Proven ability to work both independently and/or a part of a Team.Proven ability in many computer applications.Proven ability in Project Management.Excellent Interpersonal Skills.Excellent Keyboard skills with a high standard of accuracy.

Paul Caukill's Current Company Details
Active Care Network

Active Care Network

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Semi Retired Customer Service Professional now working as a Community Transport Driver
Paul Caukill Work Experience Details
  • Active Care Network
    Community Transport Driver
    Active Care Network Jun 2021 - Present
    Australia
    Providing vital, safe, reliable and quality driving services, tranportation & support for a broad range of customers. These include, but are not limited to the the frail, the aged and the disabled, Aboriginal & Torres Strait Islanders, children of all ages & people from culturally & linguistically diverse backgrounds. Active Care Network is part of a critical matrix & crucial component of the Blacktown, Penrith & Blue Mountains infrastructure.
  • Roads And Maritime Services
    Escalation Specialist/Customer Service Officer - Tolling Support
    Roads And Maritime Services Nov 2016 - Apr 2021
    Motorways Division
    Providing full range of Tolling Support (E-Tag) support to Internal and External Stakeholders including Private and Corporate Account Holders, Call Centres, Service Centres and Motor Registries.
  • Service Nsw
    Site Transition Coordinator - Merger Program
    Service Nsw Oct 2015 - Nov 2016
    Level 4 - 66 Harrington St, The Rocks Nsw 2000
    Manage closure of Motor Registry sites and/or transition to Service NSW. Coordinate Site Inspections and engagement of external contractors and strip out of Motor Registry sites following closure. Conduit between Roads and Maritime Services, Service NSW and external contractors and stakeholders in decommissioning Motor Registry Sites and returning premises to Government Properties NSW or Property Managers.
  • Roads And Traffic Authority Of Nsw & Roads And Maritime Services Nsw
    Registry Services Coordinator & Registry Services Manager
    Roads And Traffic Authority Of Nsw & Roads And Maritime Services Nsw Dec 1999 - Oct 2015
    Miranda & Engadine Motor Registries

Paul Caukill Skills

Microsoft Excel Microsoft Office Customer Service Team Leadership Change Management Administration Teamwork Project Planning System Administration Customer Satisfaction Training Troubleshooting Analysis Mentoring Time Management Leadership Account Management Process Improvement Team Building Management Data Entry Call Centers Strategic Planning Outlook Coaching Government Performance Management Project Management Policy Budgets Employee Training Operations Management Human Resources Customer Experience Strategy Marketing Business Process Improvement

Frequently Asked Questions about Paul Caukill

What company does Paul Caukill work for?

Paul Caukill works for Active Care Network

What is Paul Caukill's role at the current company?

Paul Caukill's current role is Semi Retired Customer Service Professional now working as a Community Transport Driver.

What is Paul Caukill's email address?

Paul Caukill's email address is co****@****.net.au

What skills is Paul Caukill known for?

Paul Caukill has skills like Microsoft Excel, Microsoft Office, Customer Service, Team Leadership, Change Management, Administration, Teamwork, Project Planning, System Administration, Customer Satisfaction, Training, Troubleshooting.

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