Paul Chamourian Email & Phone Number

• Responsible for multiple key OEM accounts in HVAC and residential product industry (ERV/HRV, IAQ, heating, humidification, central vacuum, and home appliances), focussing on customer satisfaction and growth.
• Actively prospecting for new customers in target market segments.
• Providing creative Marketing input to enhance Avnan's branding and web presence.
• Leading cross-functional internal team to maintain delighted customers and improve operational efficiency.
• Leveraging experience to streamline price calculation and quotation processes.

Vaughan, Ontario

• Driving key business initiatives (including NPI process improvement, implementation of ROI model)
• High-level monitoring of all NPI project activities and schedules
• Establishing and documenting project priorities to Engineering and actively ensuring execution to plans
• In charge of securing government funding for R&D innovations

Vaughan, Ontario

• Managed a staff of 12 electrical, mechanical, firmware, test, and PCB layout designers
• Responsible for all product development activities, including NPI program management
• In charge of resource allocation, proposing and implementing organizational changes
• Supported execution of strategic initiatives, including product and technical roadmaps
• Optimized department procedures to improve team performance and efficiency
• Maintained documentation to ensure ongoing compliance to ISO 9001/13485 certifications

Markham, Ontario

• In charge of multiple Tier 1 accounts (North America, Europe, and Asia), managing over $10M annual revenue. Responsible for retention and growth of major accounts.
• Build-to-Print (Contract Manufacturing) Business Unit Manager, responsible for achieving revenue/profit budget targets and developing account strategies.
• Led all Sales and Business Development activities for accounts, with multiple wins of AC/DC and Build-to-Print power supplies (most recently $6M/year new product).
• Co-ordinated multi-departmental internal team to drive continuous improvement and exceed customer expectations.
• Collaborated with top management to align account activities with company strategy.
• Performed market research on power products serving LED industry.

Markham, Ontario

• Responsible for introduction/transfer of customer designs to Far East manufacturing.
• Prime customer interface for technical, quality, and customer satisfaction issues.
• Focal point with contract manufacturer; managed over 30 programs simultaneously.
• In charge of co-ordination of support functions (Test/MFG Eng, SCM, Documentation).

Toronto, Ontario

• Responsible for on-time, on-schedule, and in-budget release of new designs to market.
• Accountable for customer satisfaction, product profitability, and ROIC for dozens of Development projects for flagship computing and telecom OEM’s.
• Successfully transferred and ramped multi-million dollar products to Asian manufacturing sites, including training of new program management team in China.

Toronto, Ontario

• Prime customer interface for multiple major accounts.
• Responsible for ensuring on-time delivery, customer satisfaction, and quality performance.
• Provided bid responses to customer Requests for Quotation.
• Managed NPI and sustaining projects, providing cradle-to-grave support for key accounts.
• Leader of cross-functional team, from Finance to Engineering departments.

Toronto, Ontario

• Responsible for release and maintenance of product documentation.
• Team leader; defined procedures, co-ordinated activities of junior engineers and interns.
• Prime interface to Development group, also taking over design duties for mature products
• Conducted training sessions on engineering change databases for business unit.

Toronto, Ontario

• Responsible for development and maintenance of manufacturing test equipment and software for Power products, including training of failure analysis staff.