Paul Chartrand Email & Phone Number

Ottawa, Canada Area

• As the Project Manager for Nokia’s wireless Policy and Charging management products, I coordinated the delivery of multiple major and minor releases by accomplishing the followings;
• Developing and documenting project delivery strategies that respected the wishes of all stakeholders;
• Collaborated with product management and Research and development managers in order to collectively define release content based on client requirements, resource capacity and stringent delivery schedules;
• Documented and presented delivery plans based on corporate product life cycle milestones;
• Collaboratively formulated risk and mitigation strategies
• Chaired weekly status meetings with stakeholder spanning across the globe

Ottawa, Canada Area

As a member of the performance and scalability test team, I was responsible for bench-marking wireless and wireline telecommunication networks based on theoretical performance requirements provided by product system architects on predefined supported hardware platforms.

Ottawa, Canada Area

My role as a development Support Quality Assurance Engineer was to reproduce specific customer field found issues, verify the software support development fix and any method of procedure to upgrade and or install the verified fix within the customer’s network. Once tested, to my satisfaction, I would then document my work, sign off on the software patch.

Ottawa, Canada Area

• My role as a Senior Quality Assurance Engineer was to develop and execute functional and regression test cases based on product functional specification and customer requirements. More precisely:
• Collaborating with software developers to develop functional test cases.
• Assist in peer reviews of other QA engineers functional or regression test cases.
• Participated in several product technical documentation reviews.
• Secure lab resources and build lab environments in order to target specific test effort required.
• Executed test plans and recorded any found issues.

Ottawa, Canada Area

• Field Support Specialist servicing and supporting the Newbridge Network product portfolio across the Asia Pacific Region.
• Installed and supported wireline telecommunication equipment in the Asia Pacific Region.
• Developed and delivered training on Newbridge Networks product portfolio in Sidney Australia and Kuala Lumpur Malaysia.
• Participated in carrying the support on-call phone in order to categorize and solve customer networking issues.
• Participated in several network component upgrades and factory acceptance testing efforts within the APR local support offices.
• Team Lead managing test execution of field trial software releases.

Dorval, Quebec

• Field Support Specialist servicing three NEC supercomputer systems installed at Atmospheric Environment Services in Dorval. During that time I experiences: checkout.
• Several trips to Japan for product training and customer factory acceptance testing.
• Participated in the planning and installation of all three NEC supercomputer systems and their peripherals.
• Maintained a 99% availability ratio on all HNSX contracted supported hardware and associated peripherals.

Dorval, Quebec.

• Customer Engineer servicing two supercomputers and their peripherals, installed at Atmospheric Environment Services in Dorval. Installed and serviced a third supercomputer at Hydro Quebec in Montreal. Participated in.
• Graduated from Cray Research supercomputer training facility in Chippewa Falls Wisconsin.
• Performed upgrades and implemented Field Change Orders.
• Maintained a 99% availability ratio on all Cray Research contracted supported hardware and associated peripherals.