Paul Chwalczyk Email & Phone Number

Baar

Responsible for the IT in Switzerland. Key activities:• Management of the local IT – Infrastructure • Responsibility for IT procurement and budget• Responsibility for CSV and annual IT audits • Lead role during IT projects like consolidation with the global IT infrastructure (migration in another AD) and upgrade from Windows 7 to Windows 10 • Introduction of a new time tracking system• Support for development and production• Introduction and consolidation of the global support activities by introduction of Manage Engine Service Desk Plus

Zürich Area, Switzerland

Managing infrastructure delivery for IT – projectsKey Activities:• Assisting and supporting the project from the beginning until go live in production• Delivering infrastructure, presenting CAPEX to finance, coordinating activities of different teams providing a feasible solution for the application developers and application teams. Working with and coordinating external vendors.• Coordination and prioritization of the technical resources and team activities to achieve on-time delivery• Reporting the status and the progress to the respective stakeholders.

Baar, Switzerland

Responsible for the entire IT on locations in Switzerland. Support for development, sales and production.Key activities:• Support for the local IT – Infrastructure.• Procurement and budgeting of the new equipment• Renewing and renegotiating of the existing agreements• Redesign of the support model, insourcing• Consolidation of the infrastructure with the HQ in Denmark and in Germany.• Support for development and production• Worked on a business continuity measures, tested and redesigned the DR situation• Create SharePoint concept with restrictive rights for departments.

Zug

First line of contact between global VIP users and the IT department. Responsible for the fulfilment of business requirements to ensure direction to the corresponding and relevant IT group. Managing and planning of the HQ relocation from Reykjavik to Zug, including full network, server and desktop migration, installation and support. Responsible for the setup and administration of the corporate MS Exchange and Blackberry Enterprise services. Key Activities:• Local and global support of corporate VIP users, including Service Desk incident management, Support of COTS applications, Support of Citrix web applications, Support of the VoIP system (Avaya) and Network services support.• Storage & backup responsibility (including offline storage), and ensuring both DR and HA requirements are met.• Procurement and managing of third party (external) support companies whilst ensuring BI support for Cognos, SharePoint, BizTalk and SAP, whilst liaising with the global software development, deployment & update teams.• Responsible for training users within multiple environments, including but not limited to the MS Communicator (OCS), Telephones, Printers and the AvayaX Communicator (for VoIP), and releasing the appropriate User manuals, training materials and help guides.• Responsible for managing external services and location equipment, including full VIP support of (Video) conferencing and VoIP meetings.• Responsible for the support of the Cisco VPN system, administration of corporate user accounts, end user tools, and both in-house and third-party technologies, packages, and GxP compliant environments.• Responsible for the support in Regensdorf, Salzburg and Ingelheim for both, office users and the sales force.• Leading role during the migration activities to Windows 7 and to the new domain in Prague, Bucharest, Munich and Zug. Close cooperation with the migration team during the software testing and planning phase.

Frankfurt Am Main Area, Germany

A key member of the IT Infrastructure, Support and Administration teams within the IT Department. Responsible desktop and server support in Germany, Luxembourg and Poland. Responsible full network lifecycle support, server administration and administration of the Exchange Servers. Led projects for the implementation and administration of Active Directory, WSUS and other key critical Infrastructure core services. Key Activities:• Influenced the strategic vision at the highest level with full accountability for technology planning and IT implementation.• Responsible for the organisation & implementation of relocating Misys staff in Luxembourg, Warsaw & Frankfurt. • Implemented a new infrastructure network in Luxembourg and Warsaw including a European Cisco VoIP system• Led the Virtualisation (P2V) of new and old servers, utilising VM Ware ESX platform to lower operating costs.• A key player in the successful relocation and optimisation of data centre assets from Luxembourg and Frankfurt to the UK.• Responsible for the modernisation and optimisation of the backup procedures for the EMEA server landscape.• Responsible for the resolution of the new Misys site in Dresden: planning and management of the IT Services.• Led a project and an implementation team for the migration from Exchange 5.5 to Exchange 2003 in Frankfurt.• Implemented Active Directory (AD), including the migration from a Microsoft Windows NT 4.0 Domain to AD.• Implemented WSUS, including the automation of server updates and standard operating procedures & routines.• Responsible for vendor selection and the implementation for critical backup procedures and migration of BES.

Langen

Provided first level support, whilst also being responsible for desktop and server administration, maintenance and support. Responsible for maintaining, optimising and setup of Panasonic’s back-office infrastructure environment.Key Activities:• Charged with the installation and maintenance of both Windows and Linux servers, desktops and user accounts.• Initialised, configured and maintained Active Directory, DNS, DHCP, Exchange, SQL Server and SharePoint.• Responsible for the Symantec Backup Exec and NT Backup environments as well as Restore and DR processes.

Cologne Area, Germany

Freelancer job:A member of the IT Infrastructure, Support, Administration and Project teams within the RWE Power IT Department. Responsible for desktop and server support in as well as leading key projects for key critical Infrastructure core services, as well as introducing cutting edge technologies within the CRM and ERP arenas.Key Activities:• Responsible for desktop, printer and server support, administration and optimisation.• Troubleshooting and rectification of RWE’s in-house / purpose built software, developed for mining initiatives.• Responsible for test team to perform code changes and version improvements of the purpose built LAVA application.• Charged with supporting and troubleshooting Microstation and Intergraph CAD systems.• Supporting aerial reconnaissance systems, whilst maintaining and supporting standard office applications including, but not limited to MS Office and SAP, utilising Peregrine Service Centre.• Leadership of the on site migration team during the Windows NT to Windows XP migration project, whilst leading a local SAP rollout.

Marl

- on site support- managing of computer equipment deliveries (responsibility for the task)- customer support- hardware and software installations- rollout from Windows 3.1 to Windows 4.0

Business Informatics

Theater-, Film- Und Fernsehwissenschaft

Bachelor Of Science (B.Sc.), Computer Science