Paul Clent Email & Phone Number

Houston, TX, US

Houston, Texas

Lead Professional Services team giving insight and business analysis as well as pricing and contracting functions, supporting new and existing customers. Instrumental in creating the Billing Breakthrough™, Contract Clarifier™ and RFP Vendor Validation™ dashboard reports which empower our customers to make informed choices.

Houston, Texas

Lead team of auditors and engineers to provide a variety of services tailored to customer needs. Tasks such as building inventory, auditing of invoices and contracts, assistance in migrating services including site inspections and testing. Most solutions focus on providing savings and service longevity initiatives to improve cost effectiveness and enhance.

Houston, Texas

Responsible for Voice, Data & Mobility telecom vendors with an annual spend of $20 million. Manage Telecom Expense Management (TEM) partner to perform audits of major vendors. Additionally responsible to track and forecast total annual spend of the major US based Telecom providers. Carryout RFP’s, RFQ’s and RFI’s. Ensure services are provided at.

Houston Texas

Telecom Expense Management of Global MPLS Network dedicated to the Oil and Gas industry.Managed operational tools and complete inventory of all circuit components and network hardware.Supported and managed web based on-line ordering systems that utilized Granite’s Xng Service Resource Management system. Created, posted and maintained support documentation.

Houston Texas

Part of the operations team that built a $30 million Carrier Class Global MPLS Private Network to serve the Oil and Gas Industry. Performed site surveys to establish MPLS Points of Presence in Japan, Hong Kong, Singapore, Paris, Denver and Houston. Performed a major RFP to select Global Network Partners to provide Optical Connectivity for Schlumberger’s.

Houston Texas

Managed a $6 million test environment in Houston Texas for a $500 million project to build a globalWindows desktop-in-the-cloud solution utilizing Citrix remote technology and Compaq hardware. Lessons learned here were integrated into the $36 million global data center which was built out in Vienna Virginia.

London (UK)

Led engineering team in London UK which maintained the entire global company directoryincluding the SMTP gateways which delivered 2 million messages per month. This was achieved through Control Data’s Mail Hub product running on Sun Microsystems hardware platform in a fault tolerant configuration. In addition the datacenter was relocated and expanded to.

London (UK)

I was both the operations manager and customer account manager for Voice Messaging. My majorachievement here was to replace an expensive outsourced invoicing function with an Oracle basedsolution funded by the savings that would be made within the first year of operation.

London (UK)

Senior engineer for a store and forward fax broadcast switch. The switch consisted of a UNIX backend running an Oracle database with PC based frontends which interfaced with over 500 phone lines. The system would receive a fax and then could replicate and resend the fax to 100’s of recipients, with each replicated fax personalized.

London (UK)

Maintenance engineer for real time global messaging switch which was a new service that grew from inception in 4 short years and ultimately handled more that 50% of the total UK messaging traffic.