Paul Couchman Email & Phone Number

Coventry, West Midlands, Gb

• Setup and and leading the PMO for our new Open Innovation function across Jaguar Land Rover and the external innovation ecosystem

Coventry, West Midlands, Gb

• Built and led the PMO delivering the Connected Customer mobile applications, in-vehicle telematics, and infotainment applications across multiple internal and external partner teams• Implemented PMO governance, cadence, process, assets, tooling, and reporting and led our internal/external audits• Implemented agile transformation at scale

Houston, Texas, Us

Managed the PMO and account business operations teams across multiple countries supporting large multi-million dollar delivery contracts for prestigious Global Telco Account.• Head of PMO managing teams in multiple countries across all aspects of program lifecycle & governance• Quote to cash management across several hundred FTE delivery team• Financial P&L management with the Account and delivery teams• “Chief of Staff” to support Account Transformation Strategy • Account governance, cadence and management reportingAchievements • “The UK&I Account’s financial performance can be associated with Paul’s performance” • Streamlined business processes and operations resulting in 25% year on year cost savings for the past 2 years.

Houston, Texas, Us

Responsible for developing, implementing and management of a multi-functional delivery and business office supporting all aspects of account operations – PMO, new business, account governance and financial management including forecasting to invoicing across multiple countries in a very high off-shore model. • Developed and managed the financial forecasting methodology, tooling and cadence to be used across the delivery teams – evolved to be best in class and an early adopter of corporate initiatives such as Project Accounting.

Houston, Texas, Us

Stand-up and operationalise the team to deliver a new logo / multi-million dollar pa contract (Global Telco). Responsible for the day-to-day delivery across the various Delivery Programmes with line management (100+ people) • Delivery with full accountability of delivery, client and financial performance of 400+ people across the Applications business with day-to-day CIO level client relationship Achievements included• On-boarding over 400 people – mix of permanent transition & contract staff, and educating on transition, service model and contract scope whilst maintaining service level commitments • Appointed Operations and Deputy Delivery Executive

Houston, Texas, Us

Delivery portfolio management across multiple business units, with line management ~120 delivery team • Developed an industry focused new business development team and approval point for new proposals • Developed and rolled out the Customer Service workshop programme to ~100 application staff

Houston, Texas, Us

Responsible for the delivery of all Application Development and Support projects liaising with the IT Director and IT Management including people care for the applications team.• Led Due Diligence, Design, Development and Financial Costing of the Applications part of multiple new logo pursuits. Solution design with Infrastructure, Management and 3rd parties to ensure solution validity