General running of the luxury goods and travel retail onboard cruise ships across multiple cruise lines around the world. Creating events and memorable shopping experiences to maximize revenue in the luxury goods market in different itineraries. Staff training, development and succession planning for staffing requirements for specialised positions and language requirements. Experience in leading multicultural teams and driving results globally. - Extensive change management experience.- Multisite leadership experience, overseeing retail operations through leadership team.- Extensive experience in luxury goods / duty free retail market.- Value added on a global scale to company projects and initiatives.- Trained and developed others to successful promotion at multiple levels.

- Managing a top 10 turnover store in UK and multisite manager of 4 other stores.- Accountable for results across multiple KPI's and creating product launch strategies.- Training Coordinator for region of 21 stores for future talent development at all levels in the organization.- Training store for management trainees.- Regional recruiter/interviewer for management positions and temporary seasonal staff.- Implemented training for all store management for new companywide operational initiative.