Paul Devakumar Email & Phone Number

RBL Finserve - Zonal manager - Vigilance from sep-2023 onwardsHandling 5 states TN, KL , KA ,TEL & AP (Branches 190) Team Handling .Fraud Prevention.Fraud Detection.Fraud investigation.Surprise Branch Visit .Surprise Field visit.Mystery Shopping.Fraud Recovery . Report to SAP.Case Handed over to Legal Team.Reporting Lead investigation.Head Audit – In charge for IDBI Bank (BC) (New Opportunities Consultancy Private Ltd). Formerly known as Indian Association for Saving and Credit Head Audit & Risk: (Senior Manager -Audit)• Taking care of Audit & Risk (BC Partners with Yes Bank, RBL, Reliance commercial finance Limited, Kotak Mahindra Bank Limited & IDBI Bank). • Portfolio handled around 200 Cr in Tamil Nadu & Kerala.• Branch & Field Audit (30 Branches).• NPA Follow up in the period of demonetization & Covid Situation.• Regular Collection Follow-up.• Leading a Team with more than 40 Staffs.• New Branch Survey, after business Team.• Reporting to CRO (Chief Risk Officer).Recovery from Fraudulent Employee: • Field Level: Fraud Investigation, (Financial, Process & integrity Issue).• Staff and Ringleader’s.• Commission Agent Etc.,Audit & Credit Check:• Tele calling Team Pre / Post at Head Office.• Credit Manager at Head Office. • Audit Manager’s & Audit Officer’s Recruiting and training at Branch.Business Support Activities:• We analyze the Business performance in every branch on monthly basis.• Lowest five Branches will be analyzed and Audit team will take care of the field activities. • If any deviation occurs then the report will be sent to BH and advice will be given to arrange the training and motivation program in such branches.• If any policy deviation occurs then the particular BM/ RO’s are requested to transfer to another branch.• Business activities will be followed in the absence of BH.• Audit team will take owner ship of collection in lowest branches till the collection percentage increase.Work Achievements:• I have started my journey in 2013 as an Audit officer in NOCPL formerly known as IASC. In the beginning, 10 branches were under my control. within 1.5 years I was promoted as an Asst Manager Now I am pursuing as a Senior Manager.• I have travelled all over Tamilnadu and Kerala so that I have a capability of understanding customers, staff culture in MFI market scenario.• In the midst of micro finance crisis like demonetization (2016), covid (Pandemic) situation (2020-21), I made a risk-free environment with Regular and NPA Collection follow-up.

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  Bharathiar University

  Fianance