Paul Dickens Email and Phone Number
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A strategic and results driven leader with a track record of excelling in commercial growth, digital transformation, and improved operational efficiency within the technology, education, recruitment, and workforce solutions industries. I have expertise spanning diverse organisational landscapes, from start-ups to Plc’s, consistently driving process improvement and digital transformation, alongside holding senior leadership roles with commercial responsibility and board representation for sales, finance, marketing, IT, HR, customer success, and international business support.
Oxford Innovation Advice
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Director Of Business OperationsOxford Innovation Advice Aug 2024 - Present
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ConsultantFreelance Mar 2024 - Aug 2024
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Chief Operating OfficerShortlist.Me Apr 2021 - Mar 2024York, England, United KingdomOperational leadership and management of Shortlist.Me, a digital coaching, learning and assessment platform supplied to the higher and further education sectors. I was heavily involved in re-setting performance expectations, and ensuring we had the structure, people and tools to improve performance outcomes for our customers. I also led on strategic partnerships, and commercial innovation to maximise growth opportunities.As a team, we delivered unprecedented growth in platform utilisation, customer retention and annual recurring revenue, whilst dramatically reducing the number of technical support enquiries. -
Chief Operating OfficerShortlister | Interviewing Solutions Apr 2021 - Mar 2024York, England, United KingdomOperational leadership and management of Shortlister, a video interview platform used across many top 100 employers, particularly in the early talent space. I implemented changes to customer success, sales and support, ensuring we delivered an industry leading experience for our customers. These initiatives led to growth in platform utilisation, annual recurring revenue, and customer retention, whilst enhancing our knowledge and insights around customer behaviour to steer future product developments. -
People & Strategy Consultant (Fractional)Gohire Jun 2021 - Nov 2022York, England, United KingdomSaaS ATS platform supporting SME's across UK, USA and Asia with their hiring and recruitment. Advising and supporting growth and change strategies across all aspects of the business. -
Operations DirectorGanymede Sep 2019 - Feb 2021Part of the RTC Group Plc, and now incorporating ATA Recruitment, Ganymede is recruitment and workforce solutions business, providing safety critical staff and contractors across transportation, infrastructure and engineering.I held responsibility for commercial and operational transformation and digitalisation projects, alongside the management of business improvement, compliance, and marketing teams. Heavily involved in the scoping, selection and implementation of CRM, BI, L&D, HR and digital assessment tools.Aligned operational processes and technology platforms through a business merger, and led innovative commercial projects to drive enhanced revenues and operational performance. -
Director Commercial Operations & ProjectsAta Recruitment May 2015 - Sep 2019United KingdomPart of the RTC Group Plc, ATA Recruitment supplies permanent and contract staff across the manufacturing, engineering and renewable energy sectors.I was responsible for establishing data, CRM, marketing and process innovation activities to drive commercial growth across our branch network. Reporting directly to the MD, and latterly to the Group CEO before the merger of ATA Recruitment and Ganymede. -
Head Of Region (North)Ata Recruitment Ltd Jan 2011 - May 2015North Of EnglandResponsible for maximising revenue generation in the North of England and developing teams of new and experienced consultants. On-going training and mentoring, P&L responsibility, multi-site operational responsibility, senior sales capability.
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Sales & Location ManagerAta Recruitment Ltd May 2008 - Jan 2011Leeds, United KingdomI am responsible for both permanent and contract teams, recruiting engineers into a variety of companies across the Yorkshire region. As well as keeping up to date and hands-on with recruiting, I am also responsible for the revenue delivery and management of the Leeds office.
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Contract Sales ManagerAta Recruitment Sep 2006 - May 2008Leeds, England, United KingdomSince working in permanent recruitment I was tasked with developing the newly formed contract division in Leeds. Within 18 months we had tranformed the performance and become the most profitable team in the company.
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Assistant Permanent ManagerAta Recruitment Feb 2005 - Sep 2006Leeds, England, United KingdomResponsible for a small team of permanent consultants, gaining a good grounding in coaching and development.
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Permanent ConsultantAta Recruitment Mar 2003 - Feb 2005Leeds, England, United Kingdom
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Finance AssistantCosworth Technology Jun 1999 - Sep 2002Summer work whilst studying.
Paul Dickens Skills
Paul Dickens Education Details
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Ba Business Studies -
Northamptonshire Grammar School
Frequently Asked Questions about Paul Dickens
What company does Paul Dickens work for?
Paul Dickens works for Oxford Innovation Advice
What is Paul Dickens's role at the current company?
Paul Dickens's current role is People | Strategy | Growth | Operations | Talent |Supporting companies to build resilience with growth.
What is Paul Dickens's email address?
Paul Dickens's email address is pa****@****t.co.uk
What is Paul Dickens's direct phone number?
Paul Dickens's direct phone number is +44 333 011*****
What schools did Paul Dickens attend?
Paul Dickens attended The University Of Hull, Northamptonshire Grammar School.
What skills is Paul Dickens known for?
Paul Dickens has skills like Management, Permanent Placement, Recruiting, Recruitment Advertising, Technical Recruiting, Contract Recruitment, Sales, Building Relationships, Executive Search, Training, Consulting, Structural Geology.
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Paul Dickens
Over Thirty Years’ Experience In The Health Sector, In Provider, Commissioning And Public Health Roles.Doncaster3yorksandhumber.nhs.uk, england.nhs.uk, nhs.net
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