• Responsible for providing technical support and development for various departments• Installed, configured, maintained, and supported workstations and servers within network• Performed network administrative functions, set up network accounts, and reset passwords for faculty/staff• Updated/patched existing systems and applications to improve security, quality of function, enhance productivity, and performed system hardening. System imaging and backups• Identify existing network issues with computer systems and provide effective solutions• Specialized in multi-system software applications and installations• Experience with troubleshooting various versions of Windows OS • Re-purposed old existing systems for other uses, or securely disposed according to protocol.