Paul Diwaker Email & Phone Number

Chennai, Tamil Nadu, India

● Creating scalable digital solutions for depot operations and transport management by leveraging IoT and telematics technologies● Implementing energy management systems, driving behavior analytics and battery analytics to improve operational efficiency, optimize resource allocation and prolong equipment life

Chennai, Tamil Nadu, India

● Led operations as Proprietor of Design Innovations, managing topline, P&L, and overall business strategy and generated a revenue and pipeline of 8Mn INR● Designed and executed turnkey interior solutions for high-end residential projects● Achieved 95% client satisfaction rate, resulting in 40% of new business coming from referrals● Developed a proprietary design process that reduced project completion time by 20% and consistently delivered projects within a 45-day timeframe● Cultivated strong relationships with 50+ architects and builders focused on interior projects and generated 60% of business through strategic partnerships, resulting in a 35% increase in high-value projects● Implemented a streamlined project management system to optimize operations and resource allocation, which improved project efficiency by 25%, leading to increased profitability and capacity optimization

Chennai Area, India

● Led P&L management for the area and achieved 15% year-over-year growth in profitability through effective sales and collection process● Established and nurtured strategic relationships with key accounts worth 50Mn INR and increased key account revenue by 25%, with clients including Mero Asia, Buildcraft, and METEC, by implementing a tailored account management strategy, resulting in 95% retention rate for top-tier clients● Managed and led a high-performing team of 7 members and improved team productivity by 30% through agile and lean practices● Reduced team turnover by 40% and increased internal promotion rate by 25% by implementing a structured career development program for team members● Collaborated with director to develop strategies for overcoming sales obstacles and increased sales conversion rate by 35% through implementation of new techniques and establishing a monthly strategy review process to continuously refine sales approaches● Coached sales representatives [team of 7] and improved individual sales performance by an average of 25% through hands-on coaching and developed best practices based on successful field experiences

Gurgaon, Haryana, India

● Key contributor of team that delivered project “Far Eye" aimed to enhance order tracking for customers and the Sales Team, which led to improved efficiency and customer satisfaction● Designed the process and system architecture of in the "Seamless Order Processing" project, streamlining operational activities to reduce the Sales Team’s intervention and improve process efficiency● Led “Total Enquiry Pipeline" project, aiding in more accurate business forecasting and enhancing overall sales strategy● Key member of strategy team at headquarters responsible for creating and aligning annual strategic targets for business

Chennai, Tamil Nadu, India

● Developed and implemented tailored solutions for customer needs through hands-on engagement and increased customer satisfaction by 35% and boosted repeat business by 40% by creating a systematic approach to solution design, incorporating customer feedback and industry best practices and generated average revenue of 20Mn INR year-over-year● Generated precise sales forecasts for product opportunities within assigned accounts and improved forecast accuracy by 25%, enabling more effective inventory management by utilizing CRM data to identify trends and predict future sales patterns, increasing sales pipeline visibility by 30%● Spearheaded expansion of Heavy Diamond business in Chennai's construction demolition market and grew market share by 50% in the controlled demolition segment over 18 months by developing and executing targeted marketing campaigns, increasing product awareness by 60%● Conducted in-depth analysis of market trends, competitor performance, and product strengths. Identified and capitalized on new market opportunities, resulting in 18% revenue growth● Consistently exceeded sales targets, achieving 30% year-over-year growth and ranked in the top 5% of sales performers company-wide for three consecutive years by implementing a personal sales strategy combining relationship building and strategic upselling, increasing average deal size by 25%

Chennai Area, India

● Led office furniture business for IT, ITES, and Industries segments and increased market share by 20% and grew revenue by 25% year-over-year constituting to an average value of 50Mn INR, by implementing a sector-specific strategy to address unique client needs in each segment● Consistently achieved and exceeded planned sales volumes and financial targets, surpassed annual revenue goals by 15% and maintained a profit margin 10% above industry average by developing and implementing a data-driven sales forecasting model to optimize inventory and resource allocation● Managed and expanded channel partner business, grew partner-driven revenue by 40% through strategic relationship management by designing and delivering training programs, improving partner product knowledge and sales skills by 50%● Specialized in converting denial accounts into active clients. Successfully reactivated 60% of previously lost accounts, generating 10Mn in additional annual revenue by developing a targeted re-engagement strategy based on analysis of past client feedback and market trends

Chennai Area, India

• Promoted building projects.• Arranged site visits for clients and handled discussions on projects.• Handled negotiations and helped customers finalize their residence along with financial support from bankers.

Master Of Business Administration (M.B.A.), Marketing And Hr

Bachelor Of Engineering (Be), Electrical And Electronics Engineering