● Streamline and manage daily operations, including calendar management, appointment coordination, and email oversight, ensuring operational efficiency● Utilize advanced Excel skills to develop and maintain comprehensive spreadsheets for customer profiles,sales analytics, and SKU management● Drive marketing efforts and maintain the company's social media presence on Instagram, Facebook, andYouTube to enhance brand visibility and customer engagement

• Elevated customer loyalty and retention rates by implementing targeted strategies, significantly bolstering brand awareness and maintaining a consistently positive store reputation.•Proactively engaged with customers to encourage applications for PC Mastercards, Optimum cards, and PC Insiders, successfully expanding the customer base and driving loyalty program participation.•Initiated effective communication strategies to approach and inform passing customers about a diverse… Show more • Elevated customer loyalty and retention rates by implementing targeted strategies, significantly bolstering brand awareness and maintaining a consistently positive store reputation.•Proactively engaged with customers to encourage applications for PC Mastercards, Optimum cards, and PC Insiders, successfully expanding the customer base and driving loyalty program participation.•Initiated effective communication strategies to approach and inform passing customers about a diverse range of products, ensuring accurate and compelling information that resulted in increased customer interest and engagement. Show less