Paul Donnahoe Email and Phone Number
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Your company is only as strong as its employees. Without that company-wide belief in the mission or vision from those that are the backbone, success is very difficult. I have a proficiency supervising, training and developing employees that leads to improving financial performance that meet or exceed expectations. I deliver excellent customer service skills and provide instruction to onboarded employees to ensure seamless service across all facets of the customer experience. To ensure that training is consistent and goal-focused across the organization, I use my skills in creating training and management programming to produce optimal and efficient employee development. The results are improved company morale, better service delivery and ultimately, a healthier and more productive company overall. A few of my credentials include:• Lowering turnover rate from 150% to a record low of 22% over a 12-month period.• Scoring over 80% on employment engagement surveys.• Increasing profitability margins while maintaining stellar ratings for company reviews.• Chosen as a “Champion of Change” for collaborations in launching new products and POS platforms.• Selected as Regional District Manager of the Year twice.If you are looking to improve employee performance and make your company a better place to work for everyone, feel free to contact me today and we can get started!
Courtesy Finance
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Branch ManagerCourtesy Finance Feb 2020 - PresentAtlanta, Georgia, Us
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Divisional Director Of OperationsAdvance America May 2006 - Feb 2020Greenville, South Carolina, UsUsing two decades of experience, I develop employees across 12 locations to raise revenue, cut expenses and reach profitability goals by managing profit and loss reports, and overall budgets for each location. I manage team members through multiple structural changes, new product launches, compliance, auditing, evaluations, policy updates, and new sales systems. Some achievements I have made so far include: Enhancing operations across multiple company locations resulting in exceptional profitability, better customer service, and reduced shortages of cash and inventory. Training new Divisional Directors for the Tennessee region. Increasing compliant receivables by over 5% year-over-year. Lowering divisional turnover rate from 150% to a record low of 22% for rolling 12-month period. Scoring over 80% on 2019 employee engagement survey. Sustaining bad debt levels at lowest rate, and profitability margins at highest levels in Tennessee while preserving exceptional ratings for company and state reviews. Recipient of Annual Divisional Director of the Year Award for excellence in 2010 and President’s Club in 2016. Chosen as a Champion of Change for collaboration in launch of new products and point-of-sale platform. -
General ManagerTitlemax Jul 2011 - Sep 2012At TITLEMAX, I managed operations at a branch level, targeting receivables and enhanced customer service to improve efficiencies and achieve better customer service and results. As an outcome: Receivables achieved in excess of $500K over 500 operating accounts. Training operations for staff led to increased revenues, decrease expenses, and reaching profitability goals. I developed strong relationships with customers that supported monetary needs and outlooks. -
General ManagerRave Motion Pictures Jun 2003 - Jun 2005Louisville, Ky, Us• In charge of all aspects of operation for an 18 screen theater including cash control, employee supervision, customer service and budgeting. Lead team of 10 managers and up to 150 employees• Responsible for training and developing staff and managers, keeping revenue up and expenses down and insuring every patron was satisfied • Conducted cash control, inventory control, cost control, customer service, scheduling, training, ordering, building maintenance and employee relations -
City ManagerCarmike Cinemas Apr 1997 - Jun 2003Leawood, Ks, Us• In charge of overseeing operations of multiple locations• Responsible for insuring all locations were staffed with well trained and motivated managers, assisted management with cost cutting, trained and developed staff and increased revenue• Conducted scheduling, audits, performance evaluations, inspections, met with contractors and resolved customer complaints -
Icbm Facilities TechnicianUsaf Jan 1992 - Jan 1996Randolph Afb, Tx, UsIn charge of troubleshooting and repairing nuclear weapon system* Responsible for insuring the safety and security of fellow team members* Conducted troubleshooting and repair of different electrical and mechanical machines, site inspections and paperwork related to repairs
Paul Donnahoe Skills
Paul Donnahoe Education Details
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Bryan CollegeBusiness Administration
Frequently Asked Questions about Paul Donnahoe
What company does Paul Donnahoe work for?
Paul Donnahoe works for Courtesy Finance
What is Paul Donnahoe's role at the current company?
Paul Donnahoe's current role is Sr. Ops Manager successful at developing employees to deliver exceptional performance that improves company results..
What is Paul Donnahoe's email address?
Paul Donnahoe's email address is pd****@****ail.com
What is Paul Donnahoe's direct phone number?
Paul Donnahoe's direct phone number is +142365*****
What schools did Paul Donnahoe attend?
Paul Donnahoe attended Bryan College.
What skills is Paul Donnahoe known for?
Paul Donnahoe has skills like Leadership, Auditing, Knowledge Management Systems, Cash Management, Restructuring, Employee Engagement, Client Issue Resolution, Human Resources, Expenses, General Operations, Operating Budgets, Microsoft Powerpoint.
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