• Manage larger customer groups for MPB including VHA Mountain States and Yale from contracts and credit and rebill perspective, which includes regular meetings with customers and sales team• Collaborate with counter parts within the MPB organization, including Data Analytics to achieve specific reports as requested by customers and Operations (COT restrictions team members) to ensure proper access is granted to customers• Coordinate with managers of MPB contracts and PHS contracts, credit rebill, chargebacks, and reporting teams in Las Colinas consistently to improve processes and ensure that they understand the downstream effects MPB encounters when changes are implemented on Pharma side as both businesses share the same system platform• Larger projects as assigned by manager• Maintain and manage relationships with vendors partners, communicating regularly with my contacts regarding arising issues which includes having regular calls as requested by vendor partners• Work with internal teammates to ensure the processes are consistently reevaluated for efficiency• Communicate with Director and Differential Pricing Team Lead to shape the future of our department and goals are attained

Manage contract, pricing, and credit rebill operations team membersAnalytical Review of contracts and pricingRepresent operations department on stakeholder callsManage large customer projects from an operational standpoint Review Daily Reports for anomalies Assist outside sales leadership with acquiring necessary information for RFP's

• Assisting with the testing and implementation of JD Edwards system upgrade, pertaining to contract administration process and functionality• Assist with projects as needed; including implementation of CAMS (Contract Administration Management System) from previous DOS-based system• Generate, analyze, and distribute team reports on a daily, weekly, or monthly basis respectively• Utilize Microsoft Excel & Access, including pivot tables & v-look ups for margin analysis research, and contract expiration report• Correspond regularly with manufacturers/vendors for current contract updates and eligibility• Training of new employees and inter-departmental co-workers• Contract management including updates on customer eligibility and products• Excel in developing improved techniques

• Served as team leader while Team Lead and Manager were both out, responsible for assigning workload and leading daily meeting• Contract load processing including customer eligibility and products accurately, and in a timely manner• Continually looking for ways to improve business processes• Partner with vendors and internal customers to achieve business goals• Strive to understand current processes and help with process improvement• Leverage my skills to provide the end user with the best possible cost• Effectively communicate with co-workers and internal department co-workers to complete assigned tasks• Assist with training of new employees and inter-departmental co-workers

• Analyzed and investigated the root cause for picking errors• Generated weekly shipping department overtime report, and provided analysis in graph presentation form• Managed order distribution• Served as sole contact for order tracking, shipment issue resolution and resolution of proof of delivery requests• Investigated the root cause of back orders in AS400 system, based on the daily report data• Managed third party logistics• Trained new employees within Shipping Department• Assisted with order picking regularly, utilization of RF barcode scanning technology in picking process• Operation of heavy equipment

• Develop relationships based on dependability and honesty• Manage van inventory and special order stock• Planned and organized weekly account management visits• Perform OSHA safety compliance audits• Plan and schedule new sales and cold call stops while managing sales territory and current customer relationships

• Responsible for building team morale, assigning team workflow, and ensuring the team’s time management accountability• Managed account relationships through developing and maintaining two-way communications • Relied upon for extensive knowledge of operations• Managed contractually scheduled orders• Trained new customer service and sales team staff members• Coordinated inter-departmental process creation• Responsible for effective ad-hoc issue resolution• Called upon as needed for order delivery, including physician office equipment setups through use of McKesson delivery vehicles and equipment• Optimally utilize all channels of communications• Assisted regularly with order picking, inventory, and other operations based processes including utilization of RF scanning technology and operation of heavy equipment, for example; reach truck, cherry picker, electric pallet jack, and tugger

• Processed and stocked incoming supply deliveries• Assisted with order picking and quality assurance checks on an ad-hoc basis• Assisted with Locate By Bin (LBB’s) and annual inventory functions• Operation of heavy equipment including reach truck, cherry picker, electric pallet jack, and tugger to complete assigned daily tasks

• Analyze all incoming products and deliver to appropriate departments• Resolve all shipping discrepancies and generate necessary paperwork• Work closely with internal departments to define product needs