Paul Dowler Email & Phone Number

Danville, IL, US

Deland, FL, US

Jasper, Indiana, US

• Guided quality assurance departmental operations for two manufacturing facilities for company that provides tube cutting, end forming, bending, and assembly services. Performed development and oversight of quality.
• Spearheaded transformation of floor-level quality staff from inspectors to proactive problem solvers, strengthening systemic control of product operations.
• Improved external process performance metrics (PPM) by 71% within one year through direct, sustained customer interface. Developed cost of quality metrics that realized 34% improvement within one year.
• Orchestrated highly effectively quality assurance operations and controls for nine major production launches simultaneously.
• Strengthened efforts to reduce loss / waste in production operations by designing / introducing scrap reduction plan that documented 37% improvement within one year.

Franklin, TN, US

• Optimized product quality for leading producer globally of original equipment and aftermarket industrial belts, specialty tires, and wheels. Transformed inspection culture to focus more on process control and problem.
• Enhanced quality / lean knowledge and capabilities among production staff through mentoring and support, as well as teaching problem solving skills to cross-functional teams.
• Introduced procedure and process modifications to better embrace lean manufacturing principles and directed implementation / improvement of new manufacturing cells.
• Earned additional process engineering management responsibilities within 15 months of tenure with company; served as Acting Plant Manager on multiple occasions for extended time periods.

London, GB

• Guided all quality assurance operations for facility operated by British multinational defense, security, and aerospace company with operations worldwide. Supervised nine quality assurance engineers and quality system.
• Led, mentored, and facilitated work of continuous improvement teams and created / executed lean initiatives throughout all production phases and non-manufacturing processes. Developed / implemented metrics throughout.
• Spearheaded development and maintenance of quality management system for Guaymas, Mexico facility.

Fort Wayne, Indiana, US

• Charged with directing all process quality operations for 12 manufacturing facilities, including one facility in Mexico, for manufacturer of broad variety of products for office furniture, appliances, and architectural.
• Provided extensive customer interface in pursuit of total satisfaction and problem solution; championed development, execution, and management of total quality function for Whirlpool product launch.
• Designed and improved process flows and controls with goal of achieving 100% error-proof processes.
• Strengthened development and manufacture of new products by implementing APQP procedures.
• Reduced inspection costs by improving supplier quality through implementation of certified supplier procedures; minimized indirect labor costs by eliminating non-value-added inspections.

South Beloit, Illinois, US

• Led and guided quality department operations within lean manufacturing environment for global leader within power transmission industry for electromagnetic clutches and brakes. Developed, executed, and managed.
• Strengthened capabilities of internal teams, including standard work, 5S, and manufacturing cell layout.
• Facilitated change from component manufacturing to machining and assembly by providing training to production associates; trained production and engineering staff in SPC and 8D / problem solving.

US

Masters Of Science, Business Management

Bachelor Of Science (B.S.), Business Administration And Management, General

Associate'S Degree, Electrical And Electronics Engineering