• Lead the design and management of the entire Active Directory (AD) infrastructure, ensuring scalability, security, and alignment with organizational objectives. • Architect and implement Azure cloud environments, including resource provisioning, governance, and cost optimization for scalable cloud operations. • Develop automated deployment pipelines for hybrid environments, leveraging tools such as PowerShell, Terraform, and Azure DevOps to ensure efficient and error-free application delivery. • Oversee network engineering initiatives, managing routers, switches, and firewalls to maintain a secure and resilient IT infrastructure. • Drive IT security improvements, implementing policies and controls to safeguard data, comply with regulations, and mitigate cybersecurity risks. • Collaborate with cross-functional teams to design and deploy high-availability solutions, ensuring seamless business continuity and disaster recovery capabilities. • Manage vendor relationships, overseeing technology procurement, integration, and ongoing support to meet performance and cost targets.

• Designed and implemented network infrastructure, focusing on high-availability, redundancy, and security for mission-critical systems. • Configured and maintained routing and switching solutions for multi-vendor environments (Cisco, Juniper) to optimize network performance. • Conducted security assessments and implemented robust firewall rules, VPNs, and IDS/IPS solutions to protect against internal and external threats. • Led disaster recovery planning, including offsite backups, failover testing, and emergency response procedures. • Managed wireless infrastructure, ensuring seamless and secure access for employees and guests.

• Maintained and supported the organization’s network infrastructure, including routers, switches, and firewalls, to ensure optimal performance and availability. • Monitored network health and performance, identifying and resolving bottlenecks, outages, and security vulnerabilities in real-time. • Implemented network security protocols, including VLANs, ACLs, and firewall configurations to safeguard against data breaches and unauthorized access. • Collaborated with internal teams to design and deploy network upgrades and expansions, ensuring scalability and compliance with industry standards. • Managed remote access solutions, including VPNs and secure tunneling, to provide reliable and secure connectivity for offsite users.

Led the implementation and maintenance of radiology informatics systems, including Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS). • Developed and enforced policies for secure storage, transmission, and access to medical images, ensuring compliance with healthcare regulations (HIPAA). • Collaborated with radiologists and IT teams to streamline workflows, reduce system downtime, and improve overall operational efficiency. • Coordinated with vendors to evaluate and integrate new hardware and software solutions, ensuring compatibility with existing infrastructure. • Provided technical training and support to clinical staff, enhancing their proficiency in using informatics tools for patient care.

• Provided advanced support for Apache, CouchDB, and Java applications on Linux platforms, ensuring optimal performance and stability. • Built and configured Linux virtual machines (VMs) to streamline application deployment and optimize resource utilization. • Diagnosed and resolved issues related to virtual network adapters, improving network performance and minimizing downtime. • Created comprehensive documentation to support workflow processes and enhance the efficiency of customer support operations. • Collaborated with software developers to identify, troubleshoot, and resolve software bugs, improving product functionality and user experience. • Performed regular maintenance and upgrades on Linux servers, ensuring system reliability and security. • Communicated development progress and provided technical design insights to business stakeholders, fostering collaboration and ensuring timely project delivery. • Addressed product design, acquisition, and launch challenges, aligning solutions with customer objectives to achieve business goals.

• Provided comprehensive technical support and troubleshooting for Mac and Linux systems, ensuring seamless user experiences and minimal downtime. • Performed imaging and re-imaging of machines using Casper, optimizing system deployment and reducing setup times. • Resolved software issues for a variety of applications, including Outlook, Office, and other business-critical tools. • Managed and maintained Mac and Linux servers and workstations, ensuring stability, security, and performance. • Delivered training and guidance to end-users, enhancing their proficiency in utilizing Mac and Linux systems. • Collaborated with IT teams to ensure smooth integration of Mac and Linux systems into the organization’s overall infrastructure. • Kept systems current with the latest advancements, ensuring that Mac and Linux environments remained secure and optimized. • Developed and maintained detailed documentation for systems and procedures, ensuring consistency in operations and support. • Coordinated software updates and upgrades, ensuring systems were up-to-date with the latest features and security patches.