• Helped increase portfolio from $3.5M to $5.5M receivables in Lawrenceville, GA. • Took out of state work assignment to help grow new branch. Helped increase portfolio from $1.5M to $3M receivables in Rowlett, TX. • Filled in as Relief Manager in Macon and Roswell, GA, and Rowlett, TX, ran day to day operations of the branch; recruitment of staff, training & development, meeting sales goals, developing action plans to improve operational controls, and ensure consistent customer service.• Handle entire loan cycle; promote & sell services, evaluate loan applications, perform risk analysis & underwriting, make credit decisions, and administer loan closings. • Approve or deny consumer loans (underwrite). • Actively identify sales opportunities to originate business with new and existing customers. Put in charge of converting live checks to direct office loans as live check captain, increased conversions from 3% to 8%, helping hit best production numbers to date. • Actively listen to understand customer's needs to recommend the best consumer loan and voluntary product solutions to meet their financial goals.• Promote and sell ancillary products, often in top penetration for voluntary products.    • Ensure branch focus on compliance by reviewing loan folders for completion and accuracy.• Proactively minimize losses; collect accounts, overcome objections, set up payment plans, and deep skip accounts.• Answer incoming calls & assist customers. Make outbound solicitation and collection calls to customers. • Perform cash control by taking payments & balancing drawer daily, verifying & handling bank deposits. • Counsel customers on consolidation and building credit to better their financial position.• Perform personnel functions; recruit & interview prospective hires and train new staff on policies. Chosen to represent Republic Finance at college Career Fair and solicit prospective students on a career at Republic. • Region Employee of the Month

• Trained under & met with Hub Manager and Safety Director to propose new processes to increase productivity and safety.• Trained incoming employees on company policies, safety procedures & productivity methods.• Led an 8-line quad, between 17-22 employees during Holiday peak season.• Performed analysis of scanner results/spreadsheet data coupled with employee monitoring & feedback to reduce missorts by 18% and increase pile scan compliance and employee/overall quad productivity by 12%.• Presented my own personal scanning methods to entire hub to increase productivity.• Honored with Silver Certificate of Recognition for training employees.

• Unload & load packages. • Arrival scan, label & departure scan packages. • Sort, assign & palletize 300 packages per hour.• Honored with FedEx SmartPost Employee of the Month.• Honored with FedEx SmartPost Bronze, Silver & Gold Star Awards.