Paul Easter Email & Phone Number

San Rafael, CA, US

Santa Cruz, California, US

• Lead engineer on networking and Azure-based projects
• Point of escalation for desktop support staff
• Ticket queue management in BMS, Agent management in VSA and documentation management in IT Glue

• Led project of migrating the entire Digital Schools operation from an aging data center to AWS with no down time. This included four environments consisting of frontend IIS servers and backend SQL Servers.
• Developed monitoring and backup standards, utilizing cost effective solutions from the AWS marketplace and other sources.
• Standardized security by implementing Active Directory within the company, replicated to the VPC and AWS Directory Service via an IPsec/VGW connection.
• Provided consistent operations for multi-office functions, reduced staff labor, including, but not limited to, setting up Azure AD connect, migrating to Office 365, implementing OpenVPN and remote desktop services (for.
• Identified the need to balance cost effectiveness and efficiency and then re-engineered the end user experience with load balancing and auto scaling technologies including automating the CI/CD process.
• Met multiple customer requests and created an additional company revenue stream beyond the original contracts by creating an interface program with onsite personnel at multiple school districts that provided nightly.

Shoreline, Washington, US

• Optimized the troubleshooting and repair of complex hardware, software and networking related problems and server administration tasks through close integration and communications with desktop technicians,
• Collaborated with other IT staff in the development, maintenance and documentation of desktop and portable computing device installation standards.
• Developed backup plans and processes. Using SCCM, designed and managed Active Directory and Group Policy architecture for standardizing and deploying the lab and library fleet computer systems

Seattle, WA, US

• Increased efficiency by strategically leveraging oversight and management of Information Systems and Technology staff, activities, acquisitions, maintenance, and upgrades for 40 locations in 2-3 states.
• Managed analysis, recommendations, planning and implementation of enhancements and solutions throughout the organization including hardware, software, infrastructure, and voice systems, that increase the effectiveness.
• Efficiently developed and managed annual IS and IT budget, based on the annual strategic plan.
• Assured maximum uptime as lead hardware technician and network administrator for all mail, remote access and backup servers; Internet connectivity and security; and printing and storage environments.
• Built web-based invoicing system by managing and implementing an SQL Server backend to support the Center of Expertise initiative, used by 17 chapters in four states.
• Improved communications by developing a SharePoint site for the sharing of information between the 17 chapters.

Seattle, Washington, US

• Improved operation of TPN's Information Systems and Technology staff, activities, acquisitions, maintenance, upkeep, upgrades and annual budget.
• Increased resilience and security of the infrastructure and productivity of staff by thoroughly re-engineering and stabilizing nearly every aspect of TPN’s IT department and organization
• Enhanced operations efficiency by developing methods to generate weekly and monthly revenue and expense forecasts and reports by developing SQL Server and Access-based system for tracking the information and status of.
• Maximized financial and labor efficiency by building a custom.NET timesheet system that significantly improved the capture of job costing information