AeroLeads people directory · profile
Paul Ethridge, Mba, Itil Email & Phone Number
Design Offer Technical Lead
at
NWN
1 work email found
@arrayasolutions.com
1 phone found area 855
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Design Offer Technical Lead
Location
Philadelphia, Pennsylvania, United States
Company size
Who is Paul Ethridge, Mba, Itil? Overview
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Quick answer
Paul Ethridge, Mba, Itil is listed as Design Offer Technical Lead at NWN, a company with 1649 employees, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a work email signal at arrayasolutions.com, phone signal with area code 855, and a matched LinkedIn profile for Paul Ethridge, Mba, Itil.
Paul Ethridge, Mba, Itil previously worked as Offering Technical Architect at Nwn Carousel and Director of Product Management at Arraya Solutions. Paul Ethridge, Mba, Itil holds Master Of Business Administration (M.B.A.), Global Business from Arcadia University.
Company email context
Email format at NWN
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*@arrayasolutions.com
68% confidence
AeroLeads found 1 current-domain work email signal for Paul Ethridge, Mba, Itil. Compare company email patterns before reaching out.
Profile bio
About Paul Ethridge, Mba, Itil
Capable and proven operational and strategic leader with a history of empowering employees and building efficient business processes and service offerings. I specialize in standardizing operating models, creating a positive team atmosphere, streamlining service offerings, and identifying new products. I strongly believe the most effective way to get the most of your team, your company, and yourself is to cultivate a culture where everyone feels appreciated, empowered, and challenged to grow.My experience is multi-faceted with a background in technical solutions, project management, product management, people management, and operations. I bring this combined experience together to build new programs, products, service offerings, and departments. With my customer-focused mindset, I ensure the company's offerings are aligned with both their internal vision and customer expectations.
Listed skills include Networking, Technical Support, Microsoft Office, Customer Service, and 45 others.
Current workplace
Paul Ethridge, Mba, Itil's current company
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11 roles
Paul Ethridge, Mba, Itil work experience
A career timeline built from the work history available for this profile.
Offering Technical Architect
Current
Jan 2024 - Present
Director Of Product Management
Strategically focuses on the development and conception of new products, monitors and manages the Arraya service catalog, and provides leadership of the product team. Creates business cases with costing recommendations based on product vision, company strategy, and product roadmap.Partners with marketing to develop collateral and artifacts to enable sales.
Oct 2022 - Aug 2023
Manager, Inside Sales Engineering
Manages and develops inside sales engineers focused on personal development and transactional business growth. Develops and grows relationships with customers, distributors, and OEM vendors. Advises sales and customer success managers on customer renewal lifecycles by providing technical support on their Smartnet agreements. Drives enterprise agreement.
Oct 2021 - Oct 2022
Project Manager
Manages multiple technical project implementations from inception to closure while working directly with internal engineers and customers. Manages post-sale projects on time and within budget with a high degree of efficiency and accuracy by developing and maintaining detailed project plans and schedules. Responsible for tracking project changes, producing.
Dec 2020 - Oct 2021
Project Manager
Responsible for all aspects of the implementation of Evolve IP’s cloud service offerings, coordinating the efforts of Evolve IP associates, partners, and customers to ensure a quick and accurate delivery of services. Serves as the customer’s main point of contact throughout the implementation process. Works closely with customers to understand their vision.
Apr 2019 - Dec 2020
Senior Technical Analyst
Oversaw and executed all technical projects with IT for the university. Lead in the identification of critical success factors and the capture of requirements for all projects. Created Actor, Action, Outcome-oriented scenarios representing the requirements to be utilized for understanding and testing. Provided coordination for (1) project plan creation.
Apr 2018 - Apr 2019
Helpdesk Specialist
Plans future upgrades and leads projects throughout campus related to user experience. SME for any security or risk management related projects. Manages the student-run Helpdesk call center. Coordinates with internal and external IT service providers to ensure quality service delivery to the campus. Is the subject matter expert (SME) on executive level.
Jul 2015 - Apr 2018
Nsoc Technician
Provides customer service and technical support to hundreds of different enterprises with different scales, needs, and backgrounds. Performs first level monitoring and troubleshooting of network anomalies, and performs internal and external escalations when appropriate. Troubleshoots and resolves call quality related issues. Works with both customers and.
Jun 2013 - Jul 2015
Network Infrastructure Apprentice
Team member of professional staff that ensured that the network infrastructure of Arcadia remained running at optimal efficiency. Configured and installed over 200 enterprise level network switches in 5 academic buildings across campus. Directly communicated with customers and Helpdesk personnel to close over 200 tickets in 4 months. Performed routine.
Jun 2012 - Jun 2013
Tech Support Services
Maintained electronic desktop, laptop, classroom audio/visual equipment and resources on campus. Resolved technology related issues impacting the campus community. Worked in a team of both full-time professionals and students to resolve problems documented in Arcadia University Helpdesk ticketing systems; Footprints and Zendesk. Resolved technology related.
Sep 2011 - Jun 2012
3 education records
Paul Ethridge, Mba, Itil education
Master Of Business Administration (M.B.A.), Global Business
Arcadia University
Bachelor Of Arts (B.A.), Computer Technology/Computer Systems Technology
Arcadia University
Associate Of Arts (A.A.), Psychology
Rowan College At Burlington County
FAQ
Frequently asked questions about Paul Ethridge, Mba, Itil
Quick answers generated from the profile data available on this page.
What company does Paul Ethridge, Mba, Itil work for?
Paul Ethridge, Mba, Itil works for NWN.
What is Paul Ethridge, Mba, Itil's role at NWN?
Paul Ethridge, Mba, Itil is listed as Design Offer Technical Lead at NWN.
What is Paul Ethridge, Mba, Itil's email address?
AeroLeads has found 1 work email signal at @arrayasolutions.com for Paul Ethridge, Mba, Itil at NWN.
What is Paul Ethridge, Mba, Itil's phone number?
AeroLeads has found 1 phone signal(s) with area code 855 for Paul Ethridge, Mba, Itil at NWN.
Where is Paul Ethridge, Mba, Itil based?
Paul Ethridge, Mba, Itil is based in Philadelphia, Pennsylvania, United States while working with NWN.
What companies has Paul Ethridge, Mba, Itil worked for?
Paul Ethridge, Mba, Itil has worked for Nwn, Nwn Carousel, Arraya Solutions, Evolve Ip, and Arcadia University.
How can I contact Paul Ethridge, Mba, Itil?
You can use AeroLeads to view verified contact signals for Paul Ethridge, Mba, Itil at NWN, including work email, phone, and LinkedIn data when available.
What schools did Paul Ethridge, Mba, Itil attend?
Paul Ethridge, Mba, Itil holds Master Of Business Administration (M.B.A.), Global Business from Arcadia University.
What skills is Paul Ethridge, Mba, Itil known for?
Paul Ethridge, Mba, Itil is listed with skills including Networking, Technical Support, Microsoft Office, Customer Service, Troubleshooting, System Administration, Voip, and Switches.
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