As a Business Systems Analyst at Icon International Inc., I play a pivotal role in harnessing data-driven insights to support informed decision-making and drive tangible value for the organization. Working closely with internal stakeholders, my responsibilities encompass a range of critical functions:• Defining and prioritizing business requirements in collaboration with stakeholders.• Transforming diverse data streams into meaningful cards, dashboards, and reports for real-time business views.• Developing end-to-end solutions, identifying data sources, and delivering predictive analytics.• Monitoring key KPIs and providing insights for performance improvement.• Effective problem resolution and clear communication within cross-functional teams.• Project management, working with departments to identify, manage and deliver custom solutions for the business.My role as a Business Systems Analyst is a testament to my commitment to data-driven excellence and my ability to deliver results that empower our organization. I am passionate about leveraging technology and analytics to enhance operational efficiency and drive sustainable growth.

Collaborated with IT leadership to further develop and evolve the MakerSpace’s offerings, providing an array of both administrative and operational assistance to patrons and staff. Re-engineered LMS structure for student learning initiative.

Research, development and creation of courses including projects tutorials. Assist patrons with projects as well as organizing and running workshops.

Chief liaison between school administration, athletic administration, student government association and the rugby club. Insuring all club affairs are in order with the League and College itself. This included but not limited to scheduling games, transportation and managing budgets.