• Managing complex projects with multiple specialist teams and 3rd parties for customers across numerous industry sectors including Government, Finance, Legal and Airline.• Customer engagement across the whole solution lifecycle. From requirements definition, commercials, design & documentation, planning, build, test, implementation and service transition.• Technologies included Cloud, Information security, Networks, Storage, Compute, OS, PCI, DR, SRM and databases.• Delivering strong project Governance, Risk Management and Financial Management.• Providing full Stakeholder Engagement including Project Reporting and Communication Planning up to board level.

Lead project manager responsible for the Metrobank account’s portfolio of infrastructure projects at a critical period of transformation and rapid growth. Responsible for the coordination and management of a team of junior project managers and delivery managers to provide rapid and accurate delivery against Metrobank’s transformation and growth programmes of works.• Lead project manager for the transition of Metro Bank off their legacy VDI estate; deploying a Windows 8 platform for 1000+ users, including MS Lync, CRM and Office 365 integration.• Responsible for managing a portfolio of 30 projects ranging from £5K to £2M within a portfolio value of more than £4M.• Managing a variety of projects including, but not restricted to, WAN Transition, Virtualisation, Exchange Migration, DC Migration, Cloud and ip telephony.• Stakeholder Management, including face-to-face Client communication and periodic reporting updates.• Management of multiple teams spanning internal, third party and customer resources. • Consistently delivering project within strict budgets and tight deadlines ensuring customers meet regulatory deadline or achieve first to market offerings.

• Responsible for delivering Data and VoIP solutions into the Small to Medium Enterprise (SME) sector.• Managing multiple projects and multiple client relationships across 30 accounts from peer level up to board level.• Providing project reporting to clients and internally to Director of Operations.• Working closely with suppliers and third parties to provide the right solution for the customer and maintaining margins.• Managing escalations to meet customer expectations and where required implementing bridging solutions to maintain client operations.• Improved working practices to allow smoother transition across all areas from project initiation through to in life support.

Electronic Warfare specialist