Paul Gardea Email & Phone Number

Groton, Connecticut, United States

Led cross-functional teams, integrating technical and business objectives to support the intricate task of building submarines. The role demanded technical expertise, project management acumen, cybersecurity skills, and a high level of strategic thinking to align IT infrastructure with organizational goals while ensuring efficient project execution to drive large-scale IT initiatives.• Developed and executed a strategic IT roadmap that aligned technology infrastructure with evolving business goals, driving project efficiency and enhanced security across a complex enterprise environment.• Designed, analyzed, and optimized the enterprise architecture encompassing business, data, application, and technology domains, ensuring alignment with long-term strategic objectives.• Led collaborations with Directors, Senior Leadership, and stakeholders, defining project and program goals, establishing timelines, and overseeing comprehensive project plans.• Managed risk by identifying potential IT risks, crafting mitigation strategies, and continuously optimizing project management processes to meet evolving business needs and IT standards.• Utilized advanced project management methodologies, including Agile and Waterfall, to oversee projects from conception to completion, significantly improving delivery timelines and resource allocation.• Directed project budgets exceeding $10M, achieving a 15% reduction in costs by optimizing resource allocation and ensuring adherence to strict financial constraints.• Coordinated with technical directors and project managers to achieve strategic project goals, driving timely and effective completion of high-priority initiatives through cross-functional team efforts.• Monitored and integrated 5+ emerging technologies into strategic IT initiatives, improving system efficiency by 20% and reducing implementation time by 30%.

Hampton, Virginia, United States

Served as the exclusive Engineering Team representative within the Air Operations Center’s System Program Office (SPO), responsible for overseeing mission-critical functions, including the Tools and Assets Team and Tier 2 Help Desk operations. Leveraged advanced technical expertise and project management skills to provide advisory and integration support, ensuring the success of six distinct teams in alignment with government objectives. Demonstrated leadership in a highly dynamic environment, ensuring operational efficiency, security, and mission accomplishment. Provided engineering and integration support to 6 cross-functional teams, increasing operational efficiency by 20% through optimized collaboration and process improvements.• Acted as the primary SME in engineering, guiding teams across Cybersecurity, Logistics, Engineering, Configuration Management, and Program Management, ensuring robust integration, high security, and successful mission execution.• Delivered expert engineering and integration support across all functional teams, optimizing processes to enhance operational effectiveness and collaboration.• Conducted comprehensive notional analysis, providing the Government with well-researched Courses of Action (CoA), Analyses of Alternatives (AoA), and delivering rigorous Quality Assurance and Quality Control measures.• Orchestrated the integration of multiple functional areas, fostering collaboration across diverse teams to deliver cohesive long-term solutions aligned with strategic goals.• Contributed to the development of essential project documentation, including Non-Disclosure Agreements (NDAs), Service Level Agreements (SLAs), Memorandums of Understanding (MoUs), Situational Reports, After-Action Reviews, and Spend Plans within limited scopes, ensuring compliance with regulatory requirements.

Newport News, Virginia, United States

Oversaw the secure and continuous operation of a medium-sized data center, performing advanced systems integration, lifecycle management, and security posture management for critical Department of Defense (DoD) and Department of the Army infrastructures. Demonstrated a high level of technical expertise and project leadership to support global online education and training initiatives for over 500,000 soldiers. Strategically Collaborated with external vendors, government civilians, contractors, and various stakeholders to develop a comprehensive five-year plan for all lifecycle management projects, optimizing system integration, enhancing security measures, and minimizing downtime for efficient project implementation.• Led the secure integration, configuration, and maintenance of over 150 systems, achieving 99.9% uptime and minimizing operational disruptions.• Collaborated with external vendors, government officials, and contractors to develop a comprehensive five-year lifecycle management plan, optimizing systems integration, improving security measures, and reducing downtime for project execution.• Ensured compliance with DISA Security Technical Implementation Guides (STIGs) through quarterly assessments of network hardware (switches, routers, load balancers, multifunction devices), maintaining a robust security posture in alignment with DoD standards.• Conducted complex network troubleshooting using advanced diagnostic techniques and state-of-the-art cabling tools, identifying and resolving issues to ensure smooth and efficient data center operations.• Directed and mentored a team of four Network Technicians, Administrators, and Engineers, aligning their efforts with broader organizational goals to ensure the success of lifecycle projects and day-to-day data center operations.• Coordinated across teams, including VMware, Windows, and Linux experts to harmonize system transitions, streamline project efforts, and ensure seamless execution of critical projects

Hampton, Virginia, United States

Acted as a key interface between operational communities and the Enterprise IT and Cyber Infrastructure Division at various global locations. Provided critical planning and program management support to enhance operational efficiency, cybersecurity resilience, and the integration of advanced IT infrastructure. Led the coordination of large-scale system upgrades and cloud migrations, ensuring the seamless fielding and integration of customer projects, while adhering to stringent DoD and USAF cybersecurity standards.• Led system upgrades, migrations, and maintenance activities across the Air Force Network, ensuring alignment with strategic objectives and contributing to the seamless integration of new technologies and programs.• Acted as the primary liaison during key meetings and communications with military personnel, government entities, contractors, and vendors. Ensured alignment on project timelines, objectives, and budget constraints, driving successful outcomes.• Managed projects valued at up to $35 million across 18 military bases, delivering all projects on time with a 10% budget surplus through strategic management of resources, budgets, and timelines. Directed smaller-scale projects exceeding $1.5 million, ensuring their successful execution.• Ensured strict compliance with DoD/Military directives and cybersecurity protocols, implementing changes and corrective actions that enhanced the organization’s security posture and operational resilience.• Spearheaded the smooth transition of critical systems from physical to cloud-based environments, integrating virtual solutions to enhance scalability and operational efficiency, while minimizing disruptions.• Designed, implemented, and maintained new and existing infrastructure components, ensuring optimal performance, security, and interoperability within a highly complex data center environment serving three distinct facilities.

Leveraged technical expertise in networking, IT infrastructure, and systems administration to support over 1,000 Marines and 600 user devices. Responsibilities grew progressively with rank, from basic technical support to managing complex data center operations and cloud migrations.• Managed and developed the IT infrastructure for a large-scale Marine Corps unit, including physical and virtual servers, networking (switches, routers, firewalls), Active Directory, and System Center Configuration Manager (SCCM). Applied advanced break/fix support and cybersecurity measures to ensure system resilience and security.• Oversaw the local data center and managed the migration of data from physical to cloud-based environments using Oracle systems. This included ensuring the continuity of data services and improving system performance through optimized infrastructure management.• Administered key network functions, including LAN/VLAN/WIFI configuration, fiber optic cabling, server management, firewall configuration, and lifecycle management. Implemented security protocols and conducted preventative maintenance, improving network efficiency and protecting against cyber threats.• Led the complete lifecycle of multiple hardware and software projects, ensuring system reliability and efficiency through meticulous planning, implementation, and project management.• Cross-trained team members in progressively complex technical roles, ensuring continuity of operations and enhancing team readiness. Applied knowledge in Active Directory, account management, and network troubleshooting, while gradually assuming more responsibilities with rank progression.• Administered and secured SharePoint 2013/2016 platforms as a Power User, managing user access and permissions for sensitive files. Ensured data integrity and security through structured authorization processes and diligent monitoring.

Hopewell, Virginia, United States

Assumed multifaceted responsibilities in systems administration, cybersecurity, and service ticket management, delivering expert-level support to maintain the IT infrastructure of a large healthcare organization. Demonstrated in-depth knowledge of Active Directory, SCCM, and cybersecurity technologies while managing service requests and providing Tiers II and III support across diverse systems and hardware. Assumed a critical role in systems administration, demonstrating in-depth comprehension of intricate IT systems and their cybersecurity facets. Responsibilities included managing and administering Active Directory, SCCM, and cybersecurity technologies, forming the backbone of the organization's IT infrastructure.• Expertly managed and administered Active Directory, SCCM, and advanced cybersecurity technologies, forming the backbone of the organization's IT infrastructure and ensuring secure, uninterrupted operations.• Efficiently handled over 50 service tickets per week via Remedy service desk software, resolving Tier II and III issues across printers, notebooks, desktops, applications, servers, switches, virtual environments, and related infrastructure, ensuring minimal downtime and robust system performance.• Provided expert technical support for a diverse range of IT systems, including network infrastructure, configuration management, and associated communication equipment, playing a critical role in the stability and efficiency of the IT ecosystem.• Collaborated with a dedicated Information Assurance (IA) team, developing and refining cybersecurity threat management procedures in strict adherence to Department of Defense (DoD) standards. Led efforts to resolve Assured Compliance Assessment Solution (ACAS) scans, Security Technical Implementation Guide (STIG) assessments, and patch management.

Hopewell, Virginia, United States

Provided expert-level Tier II field services to support a wide array of IT components across the CASCOM G-6 environment. Demonstrated advanced troubleshooting and technical support skills while managing service tickets and ensuring the smooth operation of mission-critical technology resources. Delivered advanced Tier II field services to address a diverse range of IT challenges and requests, including support for printers, notebooks, desktops, applications, ports, classroom devices, projectors, smartboards, televisions, audio equipment, network components, computers, software, and Video Teleconferencing equipment.• Delivered advanced technical support for a diverse range of IT challenges, including printers, notebooks, desktops, applications, network components, projectors, smartboards, audio/video systems, and Video Teleconferencing (VTC) equipment, ensuring seamless functionality.• Efficiently managed and resolved over 25 service tickets weekly using the Remedy ticketing system. Delivered prompt responses and resolutions, ensuring uninterrupted IT services and minimizing operational downtime.• Skillfully administered and maintained classroom and office IT infrastructure, addressing both hardware and software-related issues. Managed configurations, port setups, and network components to ensure optimal performance.• Led the onboarding and training of three new employees, providing them with comprehensive instruction on Standard Operating Procedures (SOPs) and technical knowledge, ensuring team proficiency and operational readiness.• Partnered with local asset representatives and leadership to identify troubleshooting needs and devise effective service plans for escalated Tier II cases. Ensured issues were resolved efficiently through clear, proactive communication.

Dahlgren, Virginia, United States

Provided expert-level Tier II support to ensure the seamless operation of critical IT infrastructure for the Naval Surface Warfare Centers (NSWC) under the Naval Sea Systems Command (NAVSEA). Demonstrated strong technical acumen in managing service tickets, troubleshooting network issues, and supporting VIP users, all while contributing to large-scale projects such as computer reimaging. Responded to and managed over 30 service tickets each week, providing Tier II services for critical IT components, including printers, laptops, desktops, and network infrastructure troubleshooting and resolution.• Responded to and resolved over 30 service tickets weekly, offering comprehensive Tier II support for critical IT components, including printers, laptops, desktops, and network infrastructure, ensuring minimal downtime and sustained operational readiness.• Maintained IT infrastructure availability by overseeing the procurement process, ordering necessary parts, conducting repairs, and ensuring assets were returned to designated locations. Achieved 100% accuracy in procurement through Hewlett Packard (HP) systems.• Played a key role in the development and optimization of network infrastructure, including designing network architecture, creating detailed network diagrams, and deploying Virtual Local Area Networks (VLANs) and switches to ensure secure and efficient internet connectivity.• Delivered expert network troubleshooting services, addressing both NIPRNET and SIPRNET connectivity issues. Applied deep knowledge of network protocols and configurations to resolve complex technical problems, maintaining secure and functional networks.• Provided high-level IT support for VIP users, consistently exceeding expectations by resolving service tickets within 3-4 hours. Demonstrated reliability and professionalism in handling sensitive and mission-critical systems.

Bachelor Of Science - Bs, Computer Science - Cybersecurity

Education record

Education record

Education record