Making it easy to connect with APITUDE ~ a leading B2B ecosystem player in the TravelTech space.• Provide support to customers throughout the development process of integrating our API into different systems. • Develop scripts to automate, monitoring, alert, and report on the production environment.• Working closely with direct sales to position and sell the company services and solutions - including conference calls, site visits, presentations, technical evaluations, technical objection handling, proposals, and follow-up on all customer-related technical requirements.• Collaborate with different departments and clients providing them support and valuable information to make the business grow and optimize the Client’s processes.• Ensure API client integration, at all steps for the API life cycle (implementation, maintenance, expansion, optimization).• Identified and solved technical issues with a variety of diagnostic and monitoring tools such as Datadog, Kibana, Grafana.• Analyze client performance and identify the optimization path moving forward.

Making it easy to connect with APITUDE ~ Strategic B2B travel players.• Provide support to customers throughout the development process of integrating our API into different systems. • Develop scripts to automate, monitoring, alert, and report on the production environment.• Working closely with direct sales to position and sell the company services and solutions - including conference calls, site visits, presentations, technical evaluations, technical objection handling, proposals, and follow-up on all customer-related technical requirements.• Collaborate with different departments and clients providing them support and valuable information to make the business grow and optimize the Client’s processes.• Ensure API client integration, at all steps for the API life cycle (implementation, maintenance, expansion, optimization).• Identified and solved technical issues with a variety of diagnostic and monitoring tools such as Datadog, Kibana, Grafana.• Analyze client performance and identify the optimization path moving forward.

• Assist analyst team with the dashboard.• Translate stakeholders requirements into reporting deliverables.• Organize customer accounts and identify collection issues and assist in appropriate resolution.• Prepare/analyze reports of payments received, and accounting information.• Optimize AR processes using Macros in Excel (VBA).• Process daily cash receipts into SAP.

• Manage the vehicle tracking and assignment of routes for a fleet of 15 vehicles, ensuring on-time delivery and pickup.• Schedule drivers and coordinate with dispatch to ensure timely and efficient delivery of goods.• Create and maintain automated databases to improve driver selection and ensure efficiency.• Verify employee time sheets for accuracy and compliance with company policies.• Provide administrative and logistics support to ensure smooth operations, including coordinating with suppliers, customers, and other stakeholders

*Outsourcing @Bancolombia, the best company to work for in COL.• Act as the technical point of contact for business partners to help facilitate communication with clients.• Guarantee the quality of the application solutions implemented for the development industries by testing deliverables.• Coordinating testing activities with business partners.• Validate the generated defects in the certification process.• Validate the installation process and the reporting of solutions that went into production.

• Develop and implement test plans, designs, and cases for web-based projects to guarantee the functionality and quality of solutions in the banking sector.• Detect and catalog defects and incidents, working with development teams to resolve any issues and ensure smooth operation.• Coordinate user acceptance testing to gather feedback and validate the functionality of solutions, making necessary adjustments.• Conduct functional testing in different environments to ensure solutions meet requirements and standards while managing risk and ensuring compliance with regulations.

• Plan, design, and execute test cases for web projects to ensure the quality and functionality of solutions in the payment industry• Detect and catalog defects and incidents, working with development teams to resolve any issues and ensure the security of online transactions• Coordinate user acceptance testing to gather feedback and validate the functionality of solutions, making necessary adjustments to improve user experience• Conduct functional testing in different environments to ensure solutions meet requirements and standards.