Paul Gilding Email & Phone Number

Loddon, Norfolk, United Kingdom

United Kingdom

Warwick, England, United Kingdom

• Responsible for the Warranty process, dealing with all aspects from initial complaint through to timely resolution and implementation of lesson learned.• Advise, develop, implement and monitor agreed business measures and KPIs in line with business needs, utilising such data to influence decision making within the business.• Implement effective processes where required and championing continuous improvement.• Quality lead for Customer Product Quality Concerns, RTV handling, Warranty Claim, Customer & Plant Quality Assurance.• Lead and manage PPAP process and implement component inspection plans as required.• Develop new warranty guidelines & strategies.• Lead, monitor and participate in engineering and manufacturing failure analysis efforts to ensure accurate root cause determination, process improvement, and meet customer response expectations.

Rustington, England, United Kingdom

During my most recent role, I was tasked with delivering supplier quality assurance consultancy services for a defense contract by managing my own limited company.I have been instrumental in training, guiding, and assessing performance of suppliers' designated quality representatives.A small selection of the key achievements for this role have been:• Evaluated and improved supplier performance as per agreed targets through provision of training in liaison with Jankel product development, procurement, and manufacturing engineers.• Succeeded in delivering defined objectives by overseeing supplier quality audits and improvement programmes with defined tasks and action items.• Steered the development and standardisation of suppliers' quality management system and process improvements to enhance customer satisfaction and loyalty.• Streamlined internal and external processes to meet specifications by reviewing and engaging with supplier process improvements, process validations, supplier initiated change notifications, and FAI expectations.

Gt Yarmouth

This role allowed me to drive continuous improvement by identifying trends, anomalies, and opportunities using manufacturing data.I developed robust work instructions, including optimal routing, IPQC, and process flow through close collaboration with the manufacturing engineer. A small selection of the key achievements for this role have been:• Met production targets as defined by the planning team and customer demand through management and co-ordinating of routine manufacturing activities.• Oversaw the development and implementation of corrective and preventative actions in liaison with the quality manager and manufacturing engineer to resolve any manufacturing problems.• Led three electrical workshops, machine shop, and a satelite division fibre optic plant.• Achieved savings of £35K PA through a small investment in equipment that replaced a manual operation and reduced wastage.

Eye Suffolk

In this role, I provided production improvement methods by monitoring the efficiency of work centres using timesheets and job card analysis. I ensure continued implementation of the company's ISO 9000 procedures, work instructions, ISO 3834 welder certification scheme ISO 9606 welder coding. Enabled appropriate manning levels through consistent analysis of weekly loads.A small selection of the key achievements for this role have been:• Drove continuous improvement on quality, cost, and delivery through collaboration with departmental heads, production manager, accounts, purchasing, and logistics.• Leveraged expertise in optimising quality, health & safety, management practise systems and processes.• Achieved day to day targets through utilisation and co-ordination of resource and skill base.

Norwich, United Kingdom

This role allowed me to implement internal and external auditing to ISO 9001, 14001, 18001 & 50001. Formulated and delivered inspection reports of components through collaboration with R&D.A small selection of the key achievements for this role have been:• Improved operational consistency and efficiency to meet customer expectations and regulatory requirements through implementation of quality systems and processes.• Updating calibration system with 400 individual calibration items.

Rackheath Ind Est.

Production Control Planner• Introduction of capacity planning into the business through the MRP system. A formalised and structured planning approach between production and sales.• Generate and maintain production schedules• Maintaining load/capacity process and reporting to production team• Help plan equipment, material and manpower needs for Production throughout the factory on all sections • Identify bottlenecks and capacity constraints, and initiate plans to minimise constraints• Continually review and maintain SOP (Sales order procedure)• Report on job status with internal and external customers• Help prepare quotations and provide completion dates (lead times) for enquiries• Manage stock to agreed company policy• Monitor and publish KPI's within Production – including route card data and analysis• Update and maintain procedures within the planning/scheduling area• Preparing, issuing and maintaining log for certificated work

Lotus Fabrication, Vulcan Rd. Norwich & Group Lotus Hq Potash Lane, Hethel

In this role, I ensured continuous production supply of quality parts through management of supply base and implementation of proactive and reactive measures. Oversaw NPI and up issued product part approval, APQP and PPAP / ELV dataA selection of the key achievements for this role have been:• Improved product/service quality by implementing, maintaining, and monitoring Quality Systems.• Maximised workflow productivity and efficiency by spearheading a team and four QA inspectors.• Managed the day to day running of Quality Assurance Department and Subframe / Chassis Rework at Lotus Fabrication. Lotus Evora Gearbox Build, Lotus Machine Shop and Subframe / Chassis Rework.• Ensuring all areas conform to relevant legislation, meet QCD targets and maintain ISO 9001:2008• Supplier Quality Engineer responsible for all external suppliers manufacturing fabricated and machined components.• Carrying out external supplier audits ensuring conformity to Lotus requirements.• Established work area for Lotus Evora Auto Gearbox Build. Overseeing changeover from a prototype workshop into a production ready area. Implementing build manual, quality controls, processes and critical operation procedures.

Lotus Fabrication, Vucan Rd, Norwich. Norfolk.

• Set up and established a Quality Assurance Department at Lotus Fabrication to meet ISO 9001:2008 quality standards. • Responsible for managing team of 4 Quality Inspectors.• Representative for Lotus Fabrication in Design Change Control reviews and introduction of new components.• Implemented processes to ensure production part conformity, APQP, and part approval. • Established a "pro-active" culture. Implementing QIP inspection points, first off, last off part approvals.• Responsible for implementing, maintaining and monitoring of Quality Systems. Process Manuals, Inspection Check Sheets, Business Operating Systems, Pareto Analysis, and Control Plans.• Liaising with Production Team, advising on Part / Process Approvals, advising on Continuous Improvements.

Lotus Fabrication, Vucan Rd, Norwich. Norfolk.

• Responsible for production planning of Fabrication Dept and overseeing workload for total of 56 manufacturing staff.• Issuing route cards, managing departmental budgets for PPE, Small Tools, & Overheads.• Arranging maintenance / servicing of machinery, tools, jigs & fixtures.• Introduction of capacity planning into the business through the MRP system. • Maintaining load/capacity process and reporting to production team• Continually review and maintain SOP (Sales order procedure)• Help prepare quotations and provide completion dates (lead times) for inquiries

Potash Lane, Hethel, Norwich. Norfolk.

• Responsible for all aspects of vehicle prototype and development in the introduction of new vehicles.• Validation and testing of prototype parts to ensure production readiness.• Lead Technician - Crash Testing of Vauxhall VX220 in Germany.• One of two technicians chosen to develop prototype of Lotus Elise MkII• Lead Technician - Hot Testing of MkII Lotus Elise in Nardo, Italy. Assistant Technician providing development support for Aston Martin DB7 prototype testing.• "On Call" Technician - providing engineering support for prototype projects at Millbrook Proving Ground.

Norwich, Norfolk.

Studied Centre Lathe Turning and Milling as part of an adult further education training scheme, whilst also a full time carer for my two sons.

Eye Airfield Ind Est, Brome

• Light and Major Vehicle body repair.• Refrigeration Trailer and Light Vehicle Repair. This involved major body and structural repairs, fabrication, welding, (mild steel, S/S, and aluminium) body / chassis repairs, panel beating, fibreglass, paint prep and spraying.• Design, Build, Repair and Custom Fabrication of Race Team Trailers. Clients included, McLaren, Team Roberts, Lucky Strike, Benetton F1and Arrow.