Paul Giumelli Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney

Manage motor repair supply chain model performance for indirect and direct IAG brands with a multi billion spend portfolio in repair and supply spend. Ensure governance protocols; supply chain model frameworks with focus on quality of delivery, customer centric models and optimal commercial outcomes.

Managing a small team that was accountable for facilitation of IAG sourcing and supplier selection strategies. As a senior member within the team, accountable for sourcing across major projects in claims, property and technology portfolio's. This included several board approved projects requiring strong reporting & governance and direct contact with Group.

Key role within corporate procurement team facilitating supplier sourcing and selection strategies across Technology, Legal, Claims, Marketing and Legal portfolio's

Core activity in providing procurement category reporting dashboards; procurement spend diagnostic tool for IAG; procurement benefits tracking tools to complay with governance and corportate risk rquirements

Sydney, Australia

Member of business performance team in the motor and property claims portfolio's. Creation and design of reporting templates and extraction of data using SAS scripting, MS Access and COGNOS reporting tools

Business representative accountable for claims system design; business user system testing & sysytems business user specifications documentation. Led several major system changes across the business in recoveries, new system functionality and migration from mainframe to window based systems.

Leading a team accoountable for claims management and customer engagement with focus on customer service and claims spend control

Claims consultant at NRMA Chatswood accountable for claims lodgement, claims settlement and recoveries. Role required a strong customer focus, involved regular customer interaction and ability to negotiate and manage through conflict.