Managed and developed Legal & General's investment web pages and syndicated web sites, and implemented changes to the structure and functionality in order to increase usability.Researched and recommended cost saving proposals for development of web content using Content Management Systems. Contributed to the set up and relationship building of the alliance between Legal & General and Cofunds.Heavily involved in the online marketing strategy of Legal & General Retail Investments including the set up of specific online product offerings, interactive games, email communication, search engine optimisation and banner advertising.Set up of specific microsites aimed at Independent Financial Advisers (IFAs) and specialised sales accountsEnsured the Fund Supermarket and syndicated web sites remained fully compliant in line with FSA and Internal regulations.

Developed web sites for companies in both the finance and retail sector, using many different forms of development to provide professional effective solutions. Developed the sites which achieved 1st and 3rd places in the 2002 Financial Adviser awards.Provided marketing solutions through search engine optimisation, banner design, creation and placement and email marketing. Assisted with Server maintenance and domain name registration.

Part of the central Legal & General web team responsible for initial growth of www.landg.com across all of the Society's product areas.Responsible for ensuring all of the content and marketing of www.landg.com was relevant, up to date and in line with offline campaigns.Involved in the set up of extranets solely for IFAs and Legal & General's business partners.Contributed to the development of online account management solutions for customers to manage their own mortgages and investments.Ensured all Legal & General web sites, both secure and unsecure, were fully compliant in line with FSA and Internal regulations at all times.

Worked in the customer service department at Legal & General Mortgage Services Limited and carried out all the administration duties for existing and new mortgage customers. Specialised in the redemption process, which involved communications with solicitors and internal departments to settle accounts.Spent time on the mortgage call centre, answering all mortgage related queries from customers.