Paul Gutteridge Email & Phone Number

Reading, Reading, United Kingdom

Bracknell

The primary duty of my current role is to respond to customer correspondence addressed to the Managing Director of Panasonic UK, whilst liaising with the Managing Director's Office. This often involves dealing with high profile and challenging customers. Further duties of my role at Panasonic include monitoring Social Media channels (Twitter and Facebook).

Reading, United Kingdom

CEO's Customer Mediation Team: Having previously worked in the Investigations and Resolutions team, I have now elevated to work within the CEO's Customer Mediation Team, handling high publicity complaints and customer contact. The role involves responding on behalf of the company's CEO to customer contact in regards to CEO level complaints, and seeing each.

Reading, United Kingdom

Investigations and Resolutions Executive at hibu in Reading - dealing with small and medium business enterprises, investigating any issues and seeing each query through to the resolution. The role involves handling a range of different situations, such as manager escalations from the customer service call centres, complaints, billing issues, issues that.

Aldershot

I have been working for the community department at Aldershot Town Football Club since April 2012. With Aldershot, I have taken many community coaching sessions in local venues, in a scheme supported by the local council, and several soccer schools, including advanced level. As well as coaching, I have also taken part in, and organised, fund-raising events.

Reading, United Kingdom

Currently employed as a Customer Service Associate at ING Direct in Reading, dealing with the everyday maintenance of customer's bank accounts and providing a high quality level of service. Calls are regularly assessed to assure a high standard of customer service is delivered. Key skills include a professional telephone manner, friendly customer service.

Reading, United Kingdom

Position as a telesales advisor, offering further products to existing SSE customers in an outbound call centre. Key skills involved sales technique, professional telephone manner, rapport building and determination.

Berkshire And Oxfordshire

This role was part of a period of working as a self employed football coach. The role included coaching football for Arsenal soccer schools in the counties of Berkshire and Oxfordshire, taking sessions such as after school football clubs, PE lessons, soccer schools and also a development centre. The role also included aspects of marketing and promoting the.

London, United Kingdom

Spent eight months with Arsenal FC, being coached to coach the Arsenal Way. Spent five months coaching football in the local community at a school in London, full time; before a ten week placement in Barbados, coaching football at primary and secondary schools across the island. Key skills involved communication, coaching skills, leadership and organisation.

Birmingham, United Kingdom

Firstly employed as a customer assistant, working on the shop floor, stock replenishment and operating checkouts serving customers. Then progressed onto a team leader role, responsible for running the evening shifts, managing a team of 4-5 employees and ensuring the smooth running of the store. The role also included cashing up checkouts and closing the.

Reading, United Kingdom

This role involved collecting orders for online deliveries, whilst working within set timeframes. This job was undertaken as a part time role whilst studying my A-Levels. Key skills involved included time management, face to face customer service and working as part of a team.

Bachelor Of Science, Sport And Exercise Science

Activities and Societies: Pritchatts Park Football Team: 2008-2011 Horse Racing Society Sportex Society My Undergraduate Degree covered a.

A-Levels, French B, Pe B, Human Biology C, Geography B

Activities and Societies: Member of the school football team Denefield Secondary School 2001-2006 GCSE’S – 3 A*, 6 A, 1 B, 1 C