SUMMARY OF QUALIFICATIONSOver 15 years experience in medical device clinical/technical training, and 14 years experience in medical device field service. Background as an industrial, commercial and residential electrician.Global Technical Trainer/Educator: Vast expertise in developing technical training programs from conception through launch. Teaching technical training classes to internal team members and external customers. Certified Baxter team members to become technical trainers. Work with the Research and Development group as well as the Quality division to recommend improvements related to customers’ needs and expectation. Order and control training department office supplies, monitor maintenance of Renal instruments.Field Service District Manager: Apply strong supervisory skills to oversee and motivate employees, monitor customer satisfaction, review processes and budgetary goals. Exceptional leadership skills to effectively troubleshoot and resolve field technical issues.Field Service Representative: Extensive knowledge regarding medical device installations, troubleshooting, repairs and preventive maintenance. Maintained parts inventory and budget. In-serviced BioMed Technicians.