Responsible for analyzing, updating and creating online objects for Walt Disney World, Disneyland Resort, Disney’s Aulani Resort and Shanghai Disney. Communicates closely with all business partners across the resort which includes: Strategy and Planning, Park Operations Leaders, Workforce Management and Human Resource Information System Analysts. Assist with inquiries regarding employees learning plans from all Disney Resorts and troubleshoots any errors in D Learn.

Support multiple Lines of Business and managed competing priorities.Partner with Cast Members of all levels to implement various types of training experiences.Developed strong relationships with area trainers to influence effectiveness of delivery and completion of training.Provided in location and virtual support for technical assistance with D Learn and other technical applications.

Provided and performed various roles including: Working as a cashier, assist guests with inquiries about the park and merchandise being sold.Worked and maintained an inclusive environment to contribute to the teams' performance and overall accomplishments.Led Cast Members by providing them with daily goals, identifying long term goals within the organization and developed plans to help them achieve.Developed excel documents to assist the operations in streamlining processes and data.Oversaw the operations of multiple food and beverage locations.

Prepared drinks and food for customers. Gave my opinion on which items would fit the customers wants and needs. Made sure sales goals were met and product was available to customers.Innate ability to work as a member of a team, displays enthusiasm, neat clean appearance, well-spoken manner, and a pleasant way with patrons. Strong ability to establish and maintain effective working relationships.Recognized for strong organizational skills, selected by manager to complete special projects; organized and maintained back office supplies, perform detailed clerical work and maintain attention to detail despite frequent interruptions.