Transformation Engineer
Working with AT&T for Kohl’s to install Cisco ATA191 (SIP) gateways for Kohl’s store nationwide.Design and ran batch files for new changes using TAR. Files.
Mar 2022 - Jun 2022
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Paul Heacock Email & Phone Number
VoIP Communication Engineer
1 work email found
@netzero.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 71%
Role
VoIP Communication Engineer
Location
Deer Park, Texas, United States
Who is Paul Heacock? Overview
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Paul Heacock is listed as VoIP Communication Engineer based in Deer Park, Texas, United States. AeroLeads shows a work email signal at netzero.com and a matched LinkedIn profile for Paul Heacock.
Paul Heacock previously worked as Transformation Engineer at At&T and Systems Advisor at Totalenergies.
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Profile bio
About Paul Heacock
Resourceful and reliable professional with experience in the telecommunications industry. Highly self motivated with commitment to quality and highest levels of customer service and support. Original thinker and problem solver with ability to identify customer needs, then devise and implement workable solutions. Demonstrated strengths in supervising and motivating teams to increase productivity and profitability. Also works well independently and excels in fast paced environments. My Technical Skills are:• Strong experience in designing, implementing and supporting Cisco, Avaya and Siemens VoIP technologies.• Excellent experience using Cisco call manager, unity voice mail, Jabber, IP Communicator and voice gateways. (2911, VG204 and VG224)• Excellent experience using, Avaya CM/SM, One-X, Gateways and Skype. • Board experience in voice and data networking technologies. • Excellent ability to report technical and project status to peers and executive team.
Listed skills include Networking, Ivr, Call Centers, Siemens Hipath, and 25 others.
6 roles
Paul Heacock work experience
A career timeline built from the work history available for this profile.
Systems Advisor
Responsible for migration of Cisco CUCM and CUC VoIP system to Teams Telephony for all USA sites.Working with Paris “main site” and vendors (AT&T, Lumen and Verizon) on SIP trunks and ordering SBCs (AudioCodes Mediant 800) for all sites.
Jun 2021 - Mar 2022
Voip Communication Engineer Ii
VoIP Communication Engineer II (2014-2020)Project Manager (2006-2014)Developed functional and design specifications based on technical requirements. Knowledgeable of VoIP, TCP/IP, DHCP protocols and the OSL layers. Identified and resolved issues preventing project from making progress. Certified in Cisco Unified Call Manager (10.5.2), Cisco Unity.
Jan 2006 - Sep 2020
Sales Engineer
Sales engineering targeting small to large scale Siemens/ROLM and NEC Enterprise Telephone systems. Work included design and implementation of both Voice switching equipment and related peripherals with voice and data applications. Provided sales and engineering technical support for all aspects of extended scope Projects. Performed consulting and provided.
Mar 2003 - Jan 2006
Customer Engineer
Telecommunications maintenance and support on ROLM/SIEMENS CBX and ROLM Phonemail systems for a variety of customers in greater Houston Area. Supported customers with ACD, Teleworking, and IVR servers. Support Telecom Maintenance and Operations for NASA Johnson Space Center. (Security cleared for most government jobs)Earned Recognition Award from The White.
Jan 1996 - Mar 2003
Voice Communications Specialist
Voice Communications Specialist (1991-1996) Communications Specialist (1988-1991)Provided telecommunications maintenance and support on ROLM CBX and Phonemail equipment and Customer LAN and Network. Lead Tech for voice equipment, Support with design of network connections and placement with LAN cables, backbones, Digital DEC servers, and routers. Certified.
Nov 1988 - Jan 1996
FAQ
Frequently asked questions about Paul Heacock
Quick answers generated from the profile data available on this page.
What is Paul Heacock's role at their current company?
Paul Heacock is listed as VoIP Communication Engineer.
What is Paul Heacock's email address?
AeroLeads has found 1 work email signal at @netzero.com for Paul Heacock.
Where is Paul Heacock based?
Paul Heacock is based in Deer Park, Texas, United States.
What companies has Paul Heacock worked for?
Paul Heacock has worked for At&T, Totalenergies, Cincinnati Bell, Cms Communications, and Siemens Enterprise Communications.
How can I contact Paul Heacock?
You can use AeroLeads to view verified contact signals for Paul Heacock, including work email, phone, and LinkedIn data when available.
What skills is Paul Heacock known for?
Paul Heacock is listed with skills including Networking, Ivr, Call Centers, Siemens Hipath, Siemens Hicom, Siemens/Rolm Phonemail, Autocad, and Voice Mail.
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