Paul Hewitt

Paul Hewitt Email and Phone Number

Manager, Customer Success LSEG | Leader | Client Retention | Customer Satisfaction | Executive Engagement and Stakeholder Collaboration | Go-to-Market Strategy @ LSEG Data & Analytics
Paul Hewitt's Location
Greater Sydney Area, Australia
Paul Hewitt's Contact Details

Paul Hewitt personal email

n/a
About Paul Hewitt

Dynamic and results-driven Manager of Customer Success Managers with 30 years of experience at the London Stock Exchange Group (formerly Refinitiv and Thomson Reuters). Proven track record in leading high-performing teams, achieving exceptional customer retention, and driving strategic initiatives across the Pacific and ASEAN regions. Recognized for fostering customer-centric cultures and transforming teams from client trainers to customer success managers, consistently surpassing key performance metrics and earning accolades for outstanding leadership

Paul Hewitt's Current Company Details
LSEG Data & Analytics

Lseg Data & Analytics

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Manager, Customer Success LSEG | Leader | Client Retention | Customer Satisfaction | Executive Engagement and Stakeholder Collaboration | Go-to-Market Strategy
Paul Hewitt Work Experience Details
  • Lseg Data & Analytics
    Manager, Customer Success, Pacific And Asean
    Lseg Data & Analytics Jan 2024 - Present
    Sydney, Australia
    Leading our team of Customer Success Managers in Pacific and ASEAN that are responsible for retaining and growing the business within our Asset Management, Wealth and Investment Banking Clients and ensuring positive customer outcomes. Managing the Customer Lifecycles of our clients leading to positive business outcomes.
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  • Refinitiv
    Manager Of Customer Success, Pacific
    Refinitiv Apr 2016 - Jan 2024
    Sydney
    Managing a team of client specialists that look to optimise our clients' usage and understanding of our products and content. Responsible for our clients adopting and renewing our solutions and their satisfaction. Lead the team through the transition to Customer Success Roles from Client Specialists
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  • Thomson Reuters
    Regional Business Manager & Market Development Manager
    Thomson Reuters Jan 2011 - Apr 2016
    Sydney, Australia
    Responsible for strategically growing the Investment Management business within the Pacific region. Engaging with key stakeholders to facilitate successful proposition development and go to market strategies.
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  • Thomson Reuters
    Datastream Product Specialist Asia
    Thomson Reuters Jan 2009 - Jan 2011
    Sydney, New South Wales, Australia
    Working with Sales, Account Management and Customer Success Teams and our clients to grow the Datastream business across Asia and to drive product development
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  • Thomson Reuters
    Account Manager
    Thomson Reuters 2004 - 2009
    Managing predominantly investment management accounts and ensuring growth across my book of business by working closely with accounts and key business stakeholders.
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  • Thomson Financial
    European Product Training Manager
    Thomson Financial Aug 1994 - Dec 2004
    Managed a team responsible for training our clients and our client facing staff on Thomson Financial Products and Data, notably Datastream and Thomson ONE
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Paul Hewitt Skills

Investment Management Business Development Market Data Solution Selling Salesforce.com Account Management New Business Development Financial Markets Sales Management Selling Business Analysis Business Strategy Equities Customer Relationship Management Data Management Crm Business Administration Data Analysis

Paul Hewitt Education Details

Frequently Asked Questions about Paul Hewitt

What company does Paul Hewitt work for?

Paul Hewitt works for Lseg Data & Analytics

What is Paul Hewitt's role at the current company?

Paul Hewitt's current role is Manager, Customer Success LSEG | Leader | Client Retention | Customer Satisfaction | Executive Engagement and Stakeholder Collaboration | Go-to-Market Strategy.

What is Paul Hewitt's email address?

Paul Hewitt's email address is pa****@****ers.com

What schools did Paul Hewitt attend?

Paul Hewitt attended University Of Leeds, University Of Leeds.

What skills is Paul Hewitt known for?

Paul Hewitt has skills like Investment Management, Business Development, Market Data, Solution Selling, Salesforce.com, Account Management, New Business Development, Financial Markets, Sales Management, Selling, Business Analysis, Business Strategy.

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