• Founded a company offering full-service data management & business intelligence solutions across sectors• Utilized expertise in data management strategy to better deploy a client's proprietary data vault in the PEO workers compensation space• Created & redesigned visualizations to effectively tell data stories and advise strategy via KPI trends

• Managing external data operations and creating risk profiles for professional employer organizations (PEOs) by integrating agency, payroll, and claims data.• Coordinating communication between engineers, PEO clients, brokers, and carriers to build Tableau visualizations.• Spearheading robotic process automation (RPA) and operational efficiency initiatives, slashing outsourcing costs by $50,000/year.• Cutting client service request durations by 50% by prioritizing customer-centric service and increasing team morale.

• Piloted USC’s largest service organization, raising $150,000+ and overseeing 900+ 3rd-12th grade students with a $200,000 budget.• Led 15-member executive board to re-introduce 50+ educational workshops and 7 monthly field trips for the first time since 2019.• Launched a donor CRM strategy, increased marketing, and broke one-day fundraising records by over $20,000.• Orchestrated a weeklong, free summer camp for 200 Los Angeles Youths and 100 counselors, ensuring safety and compliance.

• Chosen as 1 of 29 ambassadors of a 300+ student applicant pool to provide tours for university guests.• Ushered daily 90-minute tours, showcasing exceptional customer service, insight, and mental agility.• Managed a high-volume desk by coordinating guest visits, monitoring email and chats, answering phone calls, and creating training materials for new employees.

• Strategically planned and executed promotional campaigns on campus to increase engagement with HBO Max.• Collaborated with student organizations to host screening events, reaching 500+ students and generating positive brand sentiment.• Generated 10,000+ impressions via social media to grow HBO brand awareness and visibility in greater campus community.

• Demonstrated exceptional culinary skills by efficiently preparing and plating high-quality dishes in a fast-paced environment• Collaborated effectively with a team of chefs, servers, and dishwashers to ensure smooth operations during peak hours• Maintained strict adherence to food safety and hygiene protocols, ensuring a spotless kitchen environment and consistently earning the highest health inspection ratings from local authorities

• Created Tableau models to analyze KPIs in 500+ zip codes nationwide.• Oversaw data governance and architecture in a proprietary SQL data vault of 1000+ independent insurance holders.• United underwriters, actuaries, and engineers to develop dynamic data stories.