Paul Ingram Email & Phone Number

Plymouth Meeting, Pa

Leading technology consultancy and reseller, helping clients provide a Complete Digital Experience.

Plymouth Meeting, Pa

(Formerly QuintilesIMS)Technical consultant on large scale system integration engagements for Government Pricing, Medicaid Rebate, and Contract Management systems. • Project Infrastructure Architect at a major pharmaceutical, led infrastructure requirements, architecture, and delivery for a business-critical contract management system from project inception through go-live/hyper-care. - Liaison to client and outsource infrastructure resources. - Managed processes for software/patch releases and data management. - Developed and managed the Infrastructure Qualification plan. - Operation management of infrastructure (Linux, Windows, Oracle) supporting a project team of 40+ consultants. - Technology: Model N Flex/Revenue Manager, Red Hat Linux, Apache, JBoss, MS Windows, Cognos BI, Oracle 12c.

Supervised global data center operations, facility, environment, compute, and staff, including 11 system engineers for Unix/Linux, VMware, Storage, Oracle, and SQL Server. Oversee capacity planning and forecasting for growth and projects. Manage vendor relationships, RFPs, and purchasing negotiations. Facilitate teams to develop required infrastructure design, cost, and physical implementation. • Managed annual budget of $10M+. • Achieved 9-year no downtime track record for global data center operations, including a major expansion, resulting in annual cost avoidance savings of $10M (lost manufacturing, shipments, & sales).• Led proposal, design and implementation of a $9M+ new data center expansion without interruption to operations. Resulting in an increased overall resiliency from Tier 1 to Tier 3 based on Uptime Institute criteria and lowered power consumption by 30%.• Headed proposal, design, and implementation of an internal cloud with disaster recovery to host mission critical applications. Replaced an aging, costly, error prone system resulting in increased system availability and reduced cost.• Directed proposal, design, and implementation of numerous infrastructure re-platforms for mission critical applications (e.g. SAP, eProgesa, LOGIC, CRM), reducing errors and costs.• Led initiatives for storage virtualization (100%), and server virtualization (80%), resulting in: - Increased server and database uptime to >99.7% and storage uptime to 100%. - Lowered annual hardware support costs by 50% and lowered downtime required for scheduled system maintenance by 50%.

Developed and maintained architectural roadmaps and strategies. Facilitated, reviewed, and approved enterprise wide technology integration and system design, technology standards, and evaluation of new or alternative technologies. Performed enterprise architecture impact assessments of projects for compliance with the enterprise architecture.• Led creation of the corporate enterprise architecture group including the architecture framework and governance processes based on TOGAF.• Establishment of hardware and software standards enabling technology consolidation and cost reductions. • Designed and implemented a knowledge base for the corporate enterprise architecture utilizing IDS-Scheer ARIS.• Project design manager leading implementation of Microsoft SharePoint for corporate collaboration.• Project manager for implementation of a Government Pricing/Medicaid Rebate solution ($2.2M budget). Decreased the cost of state rebate claims by identifying erroneous claims.

Facilitated, reviewed, and approved enterprise wide evaluation of new and alternative technologies. Provided project guidance and technology expertise to development managers and application developers.• Led design and implementation of a highly available, scale-out web architecture, supporting the enterprise intranet and internet for 12 countries and 9 languages replacing a problematic and costly legacy system. Reduced average cost per page by 88%.

Translated business requirements to technical requirements and led design and implementation of the solution. Performed project planning, assessments, requirements definition, design and delivery of technical architecture components. Provided technical support to project team and acted as technical liaison to the client.• Designed and implemented globally distributed document and submission management systems (Documentum) at several major pharmaceuticals.• Provided architectural design of a client-server Health Care Rebate System and integration of client, server and mainframe operations, resulting in 1st-year cost recovery of $6M on a $2M investment.

Bachelor Of Arts, Business Administration & Accounting

Graduate Studies

Graduate Studies