As a co-founder of Epic Solution Partners, I help organizations tackle projects ranging from:• Technology Assessments and Application Selection including CRM• EX and CX-Centric Operations Leadership• Large scale PMO, Program, and Project ManagementOur clients range from Professional Services, Healthcare, Retail, Manufacturing, and Nonprofits, with our most prolific partners including IT MSPs, Marketing agencies, and software companies.

SWAP is a non-profit technology startup that facilitates resource sharing between non-profits using its proprietary platform. As Secretary on the Board of SWAP, I help the organization make strategic decisions to guide its go-to-market strategy.

Management consulting with a flare for technology and operations. I help businesses assess, plan, and implement large scale transformational projects. My practice differentiates itself through a CX-centric approach and thoughtful adoption strategies.

ContactEase develops, distributions, and supports CRM software for the professional services vertical. As the Director of Support and Technology, I regularly interfaced with clients to help them derive the greatest value from Marketing Technology. In my role on the Executive Management Team, I also:● Lead international support team for 200+ clients● Identified, designed, and implemented strategies to deliver an impeccable client experience● Project and program management● Collaborate with internal stakeholders to facilitate realization of market strategy● Leverage analytics to improve efficiency and maximize ROI on strategic initiatives

Franklin & Prokopik is a regional law firm of over 175 people, headquartered in Baltimore, with 6 satellite offices through the mid-Atlantic. In my role as Director of IT, I develop and implement strategic initiatives to align technology and business process. This includes: ● Lead of helpdesk operations ● Head of datacenter and infrastructure operations ● Project management ● Define IT strategy and budget ● Staff hiring and retention strategy development ● Training Program development and oversight ● Leading cross-departmental projects and implementations with Marketing/Business Development, HR, and Accounting/Billing ● Aligning goals and strategies through regular interaction with internal stakeholders and through collaboration with members of the Executive Committee