Whether it’s pizzas, chicken, iPhones or glasses I know teams and I know customers. And call me crazy but I love retail, customer service and hospitality. I’m serious about creating team culture that drives business performance. I’m serious about coaching and leading teams to deliver amazing customer experiences. I take my work seriously but never myself. On the side I love to share my experiences and passions through training, speaking and facilitating. Need an MC, connect with me. Above all, I value positive people; leaders with vision; work that helps leave my community better than I found it.