Paul Keeling Email and Phone Number

Responsibility for the operational delivery of the front end of the store including cash, checkout, ATM’s, utilities, consumables and staff performance. Responsibility for the running of the entire store in the absence of the manager.Accountable for staffing budgets, profit and loss for the stores produce and consumables departments and regularly reports to area national manager on financial performance weekly reviews.Main operational regional point of contact for online driver… Show more Responsibility for the operational delivery of the front end of the store including cash, checkout, ATM’s, utilities, consumables and staff performance. Responsibility for the running of the entire store in the absence of the manager.Accountable for staffing budgets, profit and loss for the stores produce and consumables departments and regularly reports to area national manager on financial performance weekly reviews.Main operational regional point of contact for online driver departmental issues.Leads and manages a team of colleagues that includes 2 customer trading managers and 35 store colleagues to ensure the customer experience is optimum whilst visiting the store.Led on the upgrade of the new planned store tills and the integration of Argos into the store including the implementation of structural and cosmetic changes. Including the liaising with external contractors to ensure all legal regulations and responsibilities are adhered to. Acts as a key member of the senior management team to meet weekly in store budgets and performance standards including key performance indicators as set by the organisation.Responsible and maintains all health and safety procedures whilst on shift including the completion of risk assessments and regular reporting.Builds and maintains a supportive and motivated diverse team to ensure that all team members are performing to their optimum thus aiding delivery of the organisational strategy.Overall responsibility for staff management including, recruitment, training, appraisals, disciplinary’s, health and well-being and mentoring programmes. Occasional cross store cover at times of absence for regional store managers.Planning of shift patterns, schedules, rotas annual leave and activities in advance. Show less

Overall overnight operational in-store management of the entire store to achieve and deliver a smooth running shift by managing the team’s performance and time, and demonstrating a decisive, organised and inclusive approach.Leads and manages a team of colleagues that includes 3 shift managers and 62 store colleagues to ensure that the store stock is replenished overnight in preparation for trading the following day.Overall responsibility for incoming overnight deliveries and stock… Show more Overall overnight operational in-store management of the entire store to achieve and deliver a smooth running shift by managing the team’s performance and time, and demonstrating a decisive, organised and inclusive approach.Leads and manages a team of colleagues that includes 3 shift managers and 62 store colleagues to ensure that the store stock is replenished overnight in preparation for trading the following day.Overall responsibility for incoming overnight deliveries and stock control throughout the store including the warehouse.Delivering a store that looks aesthetically pleasing and of a high standard ready for store opening as to enhance the experience of the customer.Acts as a key member of the senior management team to meet weekly in store budgets and performance standards as set by the organisation.Responsible and maintains all health and safety procedures whilst on shift including the completion of risk assessments.Builds and maintains a supportive and motivated diverse team to ensure that all team members are performing to their optimum thus aiding delivery of the organisational strategy.Overall responsibility for staff management including, recruitment, training, appraisals, disciplinary's, health and well being and mentoring programmes. Planning of shift patterns, schedules, rotas annual leave and activities in advance.Preparing and delivering a comprehensive handover to the incoming shift manager ready for trading. Show less

Led a large team across food departments to aid operational running of the store and ensuring the availability of stock for customers to deliver a positive and satisfying experience.Responsibility for ensuring that staff are maintaining stock control, replenishment and rotational standards.Guided staff during the re-setting of seasonal displays to deliver the company's strategic plan for all stores and ultimately achieving the desired objective of driving sales.Responsible for the… Show more Led a large team across food departments to aid operational running of the store and ensuring the availability of stock for customers to deliver a positive and satisfying experience.Responsibility for ensuring that staff are maintaining stock control, replenishment and rotational standards.Guided staff during the re-setting of seasonal displays to deliver the company's strategic plan for all stores and ultimately achieving the desired objective of driving sales.Responsible for the banking and management of the ATM's.Confident all-round ability to problem solve both daily and longer-term challenges by utilising operational intelligence in a systematic approach by identifying the issue and generating and evaluating all possible solutions. Overall responsibility for staff management including, recruitment, training, appraisals, disciplinary's, health and well being and mentoring programmes. Deputised for the store manager as and when requiredplanning schedules, managing performance and helping colleagues to provide a great shopping experience. Show less

Career change due to the Covid pandemic where an opportunity arose to enter back into an employed managerial position.Led and managed a large team of around 100 colleagues who pick, prepare and deliver online orders to customers both in their homes and via a click and collect service.Ensured efficient and timely management 7 days a week of online colleagues to meet the deadline of average daily online shopping orders of over 20,000 items. Managed a fleet of delivery vans… Show more Career change due to the Covid pandemic where an opportunity arose to enter back into an employed managerial position.Led and managed a large team of around 100 colleagues who pick, prepare and deliver online orders to customers both in their homes and via a click and collect service.Ensured efficient and timely management 7 days a week of online colleagues to meet the deadline of average daily online shopping orders of over 20,000 items. Managed a fleet of delivery vans including adhering to strict maintenance schedules, training and evaluating drivers to undertake daily van checks and complying with legal GB domestic hours rules. Responsible for delivering a seamless online ordering system experience that provides customers with a highly positive shopping experience resulting in repeat custom and satisfaction.Responsible for leading and implementing a new operational ‘click and collect lite’ service model in local regional stores being rolled out nationally across the organisation.Acted as a key member of the senior management team to meet weekly in store budgets and performance standards as set by the organisation. Prepared and analysed in store data utilising reporting systems to review daily progress, identify trends and find root causes to understand where performance could be improved.Built and maintained a supportive and motivated diverse team to ensure that all team members are performing to their optimum thus aiding delivery of the organisational strategy. Confident all-round ability to problem solve both daily and longer-term challenges by utilising operational intelligence in a systematic approach by identifying the issue and generating and evaluating all possible solutions. Delivered an excellent level of customer focussed service including responding to both in store and telephone complaints and concerns that ultimately result in customer satisfaction. Show less

Prepared properties for refurbishment and decoration.All painting and decorating elements of the job required undertaken.Advised clients of desired colour schemes and offered guidance when required.Liaised and utilised excellent communication skills to engage with clients from varied backgrounds and cultures.Managed the ordering of stock and equipment required to carry out the job to its full potential.Effectively managed own diary commitments and job requirements to ensure… Show more Prepared properties for refurbishment and decoration.All painting and decorating elements of the job required undertaken.Advised clients of desired colour schemes and offered guidance when required.Liaised and utilised excellent communication skills to engage with clients from varied backgrounds and cultures.Managed the ordering of stock and equipment required to carry out the job to its full potential.Effectively managed own diary commitments and job requirements to ensure the smooth running of the contracts to meet the target completion date. Clients include Derby College, Nestle's and Buxton Water. Show less

Responsible for team of area managers and multiple site management of late night venues and day café bar venues.Ensured financial targets and other agreed targets were being met by effectively controlling the costs and consistently driving saving efficiencies.Reviewed working practices to ascertain if performance targets were being met and led on implementation of change to deliver operational benefits where required.Strived to be innovative in thinking in order to develop ideas for… Show more Responsible for team of area managers and multiple site management of late night venues and day café bar venues.Ensured financial targets and other agreed targets were being met by effectively controlling the costs and consistently driving saving efficiencies.Reviewed working practices to ascertain if performance targets were being met and led on implementation of change to deliver operational benefits where required.Strived to be innovative in thinking in order to develop ideas for business growth opportunities.Regularly held site meetings to review the health and safety regulations were being followed by managers.Developed and maintained key stakeholder relationships on a national basis with large companies to successfully negotiate stock in order to maximise profit.Effectively managed a team of professional area managers - including all aspects of performance management and one to one meetings.Inspired managers and staff to deliver results and build confident and motivated staff across all sites by having a hands on approach and open, transparent and nurturing ethos throughout the organisation.Had oversight of all customer satisfaction and complaints and worked with managers to resolve and problem solve seeking to implement change to benefit the customer experience and reputation of the company. Demonstrated high ethical and moral standards, integrity and a commitment to all business and commercial dealings.Worked with legal colleagues on policies and legislative requirements to assure that all sites were compliant. Show less

Managed a small team of site managers within the company's portfolio.Reported to the operational manager on a weekly basis in evaluating and providing operational and performance feedback on all sites.Provided hands-on support to site managers that assisted with career development, coaching and training.Performance managed team members, including disciplinary action and performance evaluations.Conducted regular meetings (individual and group) with area team members to establish… Show more Managed a small team of site managers within the company's portfolio.Reported to the operational manager on a weekly basis in evaluating and providing operational and performance feedback on all sites.Provided hands-on support to site managers that assisted with career development, coaching and training.Performance managed team members, including disciplinary action and performance evaluations.Conducted regular meetings (individual and group) with area team members to establish goals, review performance and provide company communications.Conducted monthly store audits. Show less

Day to day running of the late night venue and day café bar venue.Reported to the area manager on income and expenditure, performance and targets and staff performance.Supervised and managed staff on a daily basis including the organising of rotas, annual leave and sickness.Created and maintained an excellent work environment, centered upon teamwork and mutual respect.Stock ordering, managing and auditing.Dealt with customer complaints as and when required and reported to… Show more Day to day running of the late night venue and day café bar venue.Reported to the area manager on income and expenditure, performance and targets and staff performance.Supervised and managed staff on a daily basis including the organising of rotas, annual leave and sickness.Created and maintained an excellent work environment, centered upon teamwork and mutual respect.Stock ordering, managing and auditing.Dealt with customer complaints as and when required and reported to area and regional managers to help inform change if required within the company.Ensured that all health and safety regulations were being adhered to at all times.Liaised with customers on a daily basis delivering a high standard of satisfaction that led by example to all staff. Show less