Paul Kent Email and Phone Number
A highly self-motivated individual with a high degree of both Technical and relationship management skills. A proven track record, working for American Express for over 30 years gaining knowledge in various organisations both in American Express and more recently in Amex GBT, working on a Cisco Telephony transformation programme migrating over 15000 users in 24 markets to Cisco Telephony. Excellent relationship and leadership skills with global experience in dealing with leading people and managing multiple relationships with key business partners and vendors. Ability to work in a Global Team without Leadership or guidance.
American Express Global Business Travel
View- Website:
- amexglobalbusinesstravel.com
- Employees:
- 7669
-
Global Voice - Project ManagerAmerican Express Global Business Travel Apr 2024 - PresentUnited Kingdom
-
Sdm - Technical Project Manager - Cisco TelephonyAmerican Express Global Business Travel Aug 2018 - PresentVirtualManages all telephony Cisco voice activities for Global Real Estate moves, adds and changes
-
Sdm - Global Cisco Telephony Migration ProjectAmerican Express Global Business Travel Oct 2015 - Aug 2018VirtualManaged and led a globally distributed team to abstract, analyse,revise and deliver all user details and configuration setups for a Cisco Telephony migration for 12 Global Markets, 12000 users to agreed timelines even through continuous change and uncertainty.
-
Service Delivery ManagerAmerican Express Global Business Travel Jul 2013 - Oct 2015Brighton, Brighton And Hove, EnglandResponsible for the daily operations of the service delivery functional areas of GBT. Has recently taken responsibility for delivery of a number of real estate IT infrastructure projects.
-
Client Relationship ManagerAmerican Express Feb 2009 - Jul 2013Burgess Hill, West Sussex, United KingdomResponsible for delivery of all Technology Services across 100+ Business Travel offices and Client on sites, supporting approx 4500 . Also oversaw a portfolio of infrastructure projects ensuring that our vendor partners delivery there promise, aligning budgets and delivery timeframes. -
Infrastructure Programme / Project ManagerAmerican Express Mar 2008 - Apr 2009Burgess HillResponsible for the delivery of key technology projects across Business Travel EMEA. Responsibilities included leading of a small project management team, management of business travel project portfolio, reporting to senior leadership of projects progress and accomplishments and ensuring projects delivery on time and to specification.
-
Service Desk ManagerAmerican Express Jun 2006 - Mar 2008Burgess HillResponsible for managing an IT Service Desk supporting over 3500 users across the Europe. Responsibility for 15 staff members spread across Europe.
-
Project Manager - (Amex Technologies)American Express Oct 2005 - 2006Burgess HillResponsible for the creation of IT Services and Support to American Express Business Travel Organisation in UK, Benelux and Austria and integrating the existing Service Desk in Germany.
-
Project Management Toolset Coach / C# Web DeveloperAmerican Express 2000 - 2005Burgess HillRole was split into two Key Responsibilities- To provide help desk support and training to the Project Management community for the Amex-Based Project Management Toolsets including EPIC, PMW, MS Project and MY Time. - To perform both a Developer and Project Manager Role to run small enhancement Projects to add new functionally to Amex Technologies financial system called EPIC.
-
Technologies Project Office RepresentativeAmerican Express 1996 - 2000Brighton, United KingdomProviding key support to Project Managers and Senior Management. Producing Project Plans, Standard Reporting and checking adherence to Project Management compliance.
-
Senior Customer Service RepresentativeAmerican Express 1988 - 1996Brighton, United KingdomManaging and resolving complex card member’s queries from either written or verbal communication. This included working in different teams to manage workloads across different markets and working in the Telephone Service Call centre when required.
Paul Kent Skills
Paul Kent Education Details
-
Patcham Fawcett -
Bevendean
Frequently Asked Questions about Paul Kent
What company does Paul Kent work for?
Paul Kent works for American Express Global Business Travel
What is Paul Kent's role at the current company?
Paul Kent's current role is SDM - Technical Project Manager Cisco Telephony at American Express Global Business Travel.
What schools did Paul Kent attend?
Paul Kent attended Patcham Fawcett, Bevendean.
What skills is Paul Kent known for?
Paul Kent has skills like It Service Management, Project Management, Project Portfolio Management, Change Management, Project Delivery, Team Management, It Strategy, Business Travel, Information Technology, Relationship Management, Ms Project, It Management.
Who are Paul Kent's colleagues?
Paul Kent's colleagues are Kristina Stewart, Susan Terpos, Lourdes Carranza, Emma Bason, Medha Mishra, Amreen Zaidi, Suraj Thazheveetil.
Not the Paul Kent you were looking for?
-
3doricassetfinance.com, amedeo.aero, bocaviation.com
-
2aol.com, centerparcs.co.uk
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial