Passionate leader with expertise in developing and executing all aspects of a highly effective luxury resort. Understands land and property management with long term capital planning. Models’ exemplary customer service, while leading the team to reinvent the meaning of ultimate luxury.My work experience started with helping on my grandparents' dairy farms in small town Minnesota. Hardwork in discipline were key takeaways on the farms, but the true joy of the job and respect for the land were admirable traits of both my grandparents. Family and Teamwork were a common theme as the farmers always rallied together to celebrate achievements or tackle adversity. Hospitality and the service industry came early in my career. My parents started a franchise hotel in our hometown which we all worked, learning quickly the business mindset while understanding the true details of great service. My love for the land and true passion for hospitality brought me to Colorado where I started a 16-year career at one of the premier guest ranches in the world, C Lazy U Ranch. My ability to provide luxury service while leading a highly affective team, excelled my position as a wrangler to general manager. We were focused on being the best while being fiscally disciplined to achieve our goals in a sustainable fashion to set the business up for long term success. I have been blessed with great leaders and mentors throughout my life. Together we have done more than I ever dreamt possible.
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General ManagerC Lazy U Ranch Sep 2022 - Apr 2023Granby, Colorado, United StatesThe C Lazy U Ranch is the quintessential American guest ranch with a 103-year history inclusive of 25 consecutive years of 5 star, 5 diamond rating. The ranch has lodging for 115 and includes a herd of 200 horses. The ranch has multiple Food and Beverage outlets and hosts offsite catering and destination events. On ranch activities include a variety of horsemanship options, is an Orvis endorsed fly fishing lodge, has a full-service spa, trap shooting, archery, a ropes course with zip line, and winter activities including snowmobiling, skating, cross country skiing and more. The ranch has a real estate component and private membership club with 40 homesites.Lead all aspects of a year-round luxury resort, inclusive of 8,500 acres, membership program, 175 staff, 200 horses, 115 guests. Ran highly effective team while managing a sustainable operating budget. -
Assistant General ManagerC Lazy U Ranch Dec 2018 - Sep 2022Granby, ColoradoDirect oversight of food & beverage, maintenance, day to day operations, and land management. Exceled business from a seasonal property to year-round model. Developed marketing strategies to be inclusive of weddings, commercial shoots, business retreats, as well as year-round family travel. Annual revenue growth allowed for investment in product and people. Provided team guidance through the East Troublesome Fire. -
Operations ManagerC Lazy U Ranch May 2012 - Dec 2018Oversaw day to day operations of a luxury guest ranch, delivering and modeling exemplary customer service, guest recovery, and loyalty growth. Curated unique and personalized experiences for our guests. -
Project Management / Outfitters ManagerC Lazy U Ranch May 2008 - May 2012Managed capital improvements, achievements include renovating 12 guest cabins using lumber from the property, new water and wastewater treatment facilities, award winning spa, ropes course, stream improvements that resulted in Orvis endorsement, membership lot sales & development, overall master planning for the business and land, focused on conservation and sustainability. Started and grew a luxury big game hunting program that hosted top tier clients and their families. Partnered with government entities on land permits as well as neighbors to expand usable land from 8,500 acres to 25,000 acres. -
Wrangler / Assistant Head WranglerC Lazy U Ranch May 2007 - May 2008Co -managed herd of 200 horses and 25 employees (wranglers & kid’s counselors). Lead guests on a variety of rides including instructional to experienced trail rides. Managed the different guest personalities to make sure everyone was getting the most out of the experience while maintaining safety. Built and advanced programs around herd health, tack management and documentation, incident reporting, and pasture/feed routines. -
Front Desk Agent / Hk ManagerAmericinn By Wyndham May 2006 - Sep 2006Wabasha, Minnesota, United StatesPerformed all duties related to a front desk agent using Opera, night audit, and budget management. Lead housekeeping grew to efficient and clean standards for dailies, deep cleans, and laundry. Worked with lodging association and town chamber of commerce to help with local economics leading to increased room nights.
Paul Klees Education Details
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Business Administration And Management, General
Frequently Asked Questions about Paul Klees
What is Paul Klees's role at the current company?
Paul Klees's current role is Leader / General Manager / Project Manager / Conservation.
What schools did Paul Klees attend?
Paul Klees attended Hamline University.
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Paul Klees
Arts & Culture Representative, East Hollywood Neighborhood CouncilLos Angeles Metropolitan Area2easthollywood.net, att.net
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