Paul Koffman Email and Phone Number

• Design and configure Intune to meet the organization’s MDM and MAM requirements.• Implement Intune policies and profiles for managing devices, applications and data.• Integrate Intune with other Microsoft 365 services such as Azure Active Directory and Endpoint Manager.• Deploy Intune across various platforms including Windows, macOS, Ios AND Android devices.• Administer Intune policies, applications and updates to ensure compliance and security.• Manage device enrolment… Show more • Design and configure Intune to meet the organization’s MDM and MAM requirements.• Implement Intune policies and profiles for managing devices, applications and data.• Integrate Intune with other Microsoft 365 services such as Azure Active Directory and Endpoint Manager.• Deploy Intune across various platforms including Windows, macOS, Ios AND Android devices.• Administer Intune policies, applications and updates to ensure compliance and security.• Manage device enrolment and provisioning process for both company-owned and BYOD devices.• Develop and enforce security policies within the Intune environment.• Implement conditional access policies to control access based on device compliance.• Monitor Intune logs and reports to identify security risks and compliance issues.• Provide technical support for Intune -related issues to end-users and IT teams.• Work closely with Microsoft for escalations and issue resolution.• Create and maintain documentation for Intune configurations, policies and procedures.• Package, test and deploy software applications and updates using SCCM deployment mechanisms.• Manage software distribution and deployments schedules to minimize user impact and maximize efficiency.• Implement patch management strategies to ensure timely and secure deployment of software updates and patches to endpoints.• Analyze SCCM logs and status messages to troubleshoot deployment failures and client issues.• Create and Maintain images, task sequences and application inventory.• Monitor and remediate non-compliant devices using SCCM compliance settings and remediation scripts. Show less

Managing TrenStar IT operations e.g. business applications, security/back-up management, system monitoring etc. and making sure the company is on par with the latest technological trends.Systems under Management:• Microsoft Active Directory On-Premise Server and Azure Active Directory• Exchange On-Premise/Online Configuration & Management• WSUS Management & Monitoring• Mimecast Management & Monitoring• Microsoft Azure DevOps Server… Show more Managing TrenStar IT operations e.g. business applications, security/back-up management, system monitoring etc. and making sure the company is on par with the latest technological trends.Systems under Management:• Microsoft Active Directory On-Premise Server and Azure Active Directory• Exchange On-Premise/Online Configuration & Management• WSUS Management & Monitoring• Mimecast Management & Monitoring• Microsoft Azure DevOps Server Configuration & Management• Ensure that all IT processes are followed before changes can be made (change requests etc.)• SharePoint On-Premise/Online Configuration & Management• OneDrive Configuration & Management• DPM & Veeam Back-ups• ESET Security Management• Office 365 Security and Compliance Configuration & Management• Microsoft Teams Configuration & Management• Cluster Storage Management• Compile training manuals for users and stakeholders• Participate in quarterly internal & external audits• Ensure uptime and availability of resources in the Hyper-V environment which hosts 60+ processing servers• Perform quarterly system analysis to determine future expansions • SCCM/ SCOM Configuration & Management• Ensure our Hybrid-Cloud is functional and avoid any downtime• SQL Database Back-Up Monitoring• Advise stakeholders on the latest technological trends and how they can better the business.• Ensure that all documentation is updated regularly Show less

• Managing an Industrial Plant, Shatterprufe in GaRankuwa’s IT infrastructure• Maintenance and Installation of Label Printers• Oversee Daily Back ups• Maintain Servers, Switches, Computers & Printers onsite. • Analysing system logs and identifying issues with computer systems.• Introducing and integrating new technologies into existing datacentre environment.• Applying operating system updates, patches and configuration changes.• Installing and configuring new… Show more • Managing an Industrial Plant, Shatterprufe in GaRankuwa’s IT infrastructure• Maintenance and Installation of Label Printers• Oversee Daily Back ups• Maintain Servers, Switches, Computers & Printers onsite. • Analysing system logs and identifying issues with computer systems.• Introducing and integrating new technologies into existing datacentre environment.• Applying operating system updates, patches and configuration changes.• Installing and configuring new hardware and software.• Adding, removing & updating user accounts e.g. email addresses, password, network drive (home folder), and new user creation, as well as name changes on AD etc.• Answering technical queries and assisting users.• Managing all IT Projects.• Ensuring that the network infrastructure is up and running.• Documenting the configurations of all the systems in the environment.• Troubleshooting any reported problems.• System performance tuning.• Assist users with new hardware & software implementations.• Provides internal technical and analytical support/training to other end users identifying user needs and system areas requiring improvement.• Assist users with SAP Production Planning & Warehouse Management queries.• Liaise with SAP Basis regarding system upgrades etc. Show less

Managing the Local Municipality of Bela-Bela's IT infrastructure.Roles:Analysing system logs and identifying potential issues with computer systems.Introducing and integrating new technologies into existing data centre environments.Performing routine audits of systems and software.Applying operating system updates, patches, and configuration changes.Installing and configuring new hardware and software.Adding, removing, or updating user account information… Show more Managing the Local Municipality of Bela-Bela's IT infrastructure.Roles:Analysing system logs and identifying potential issues with computer systems.Introducing and integrating new technologies into existing data centre environments.Performing routine audits of systems and software.Applying operating system updates, patches, and configuration changes.Installing and configuring new hardware and software.Adding, removing, or updating user account information etc.Answering technical queries and assisting users.Security.Documenting the configuration of the system.Troubleshooting any reported problems.System performance tuning.Ensuring that the network infrastructure is up and running.Configuring, adding, and deleting file systems.Administrating Symantec Back-Up Exec 2012 & 2014.Administrating Symantec Endpint Protection.Administrating ClearOs Linux application for Proxy. Show less

Managing an Industrial Plant(Shatterprufe in Garankuwa)'s IT infastructure(Switches,Back up's,Label Printers,Packslip Printers,Network Printers(Admin block & in the Plant),Exchange Server & Active Directory Management,Video Conferencing Setup,Wireless Access Point(WAP) Setup,SAP handled scanners,Supporting 250 users with pc related incidents etc

VPN setup, printer connections, user setup, installations(softwares, operating systems etc), managing citrix applications, emails setup, troubleshooting user related incidents, joining a pc to the domain, mapping of documents, SLA management etc