Developing comprehensive and effective information technology and communication solutions that align with customers' needs and business objectives. Collaborating with business development/sales, marketing, and technical teams to understand customer requirements, challenges, and goals. The role will lead customer and partner engagement to define hardware, software, network and infrastructure solutions for business development and service delivery opportunities to meet customer needs.

Owning winning the sales and technical decision at customers for sales opportunities and usage scenarios, through focusing on meeting the expectations of staff, the security concerns of the CISO, optimizing operations for the IT department and the cost optimization needs of the organizations. This is done via tailoring messaging, customer pain point discovery workshops plus bringing new ideas to customers and challenging their vision and roadmap. Subject matter expert leading technical… Show more Owning winning the sales and technical decision at customers for sales opportunities and usage scenarios, through focusing on meeting the expectations of staff, the security concerns of the CISO, optimizing operations for the IT department and the cost optimization needs of the organizations. This is done via tailoring messaging, customer pain point discovery workshops plus bringing new ideas to customers and challenging their vision and roadmap. Subject matter expert leading technical presentations, demonstrations, workshops, architecture design sessions, production ready pilots for the Microsoft 365 suite, with a focus on Security, Compliance, and Teams Voice and Device solutions. Orchestrating complex solutions with internal and external partners for multiple Microsoft services and solutions. Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities and usage decision blockers and helping ensure that these solutions are implemented. Sharing practical knowledge with partners to drive the sale, deployment, and adoption of Microsoft 365 suite, with a focus on Security, Compliance, and Teams Voice and Devices solutions. Shaping current and future products, marketing strategies, and customer centricity ideas through feedback to sales, marketing, and engineering. Extensive experience with RFI’s, RFQ’s, and RFP’s Key Achievements: Set up Modern Work focused Experience Environment enabling customers being able to experience hands-on what the Microsoft Platform work look like within their organizations. Leading and supporting internal and external specialist community groups. Inclusive and Accessibility Community lead. Mentor for staff, which is blind, who are quadriplegic and for young people how suffers from Duchenne Muscular Dystrophy. Show less

https://news.microsoft.com/en-hk/2016/03/16/20160316/#sm.0000ndh05tjx8dq5szw2031a8wcga#uYimwHAUVoGTQC94.97

KEY ACHIEVEMENTS• Delivered more than 20 successful products and solutions with carriers across ANZ • Reduce product ‘time to market’ with over 20% though working with internal teams and clients on solution optimization and processesACCOUNTABLE FOR• Creating, preparing and responding to tenders• Strong collaboration with sales, marketing, legal, finance, online teams, Engineering, Customer service, QA and operations• Communication and reporting on product status… Show more KEY ACHIEVEMENTS• Delivered more than 20 successful products and solutions with carriers across ANZ • Reduce product ‘time to market’ with over 20% though working with internal teams and clients on solution optimization and processesACCOUNTABLE FOR• Creating, preparing and responding to tenders• Strong collaboration with sales, marketing, legal, finance, online teams, Engineering, Customer service, QA and operations• Communication and reporting on product status, changes to schedule, highlighting and mitigating risks to products and schedules• Developing content for product, customer and online collateral• Provide technical expertise around solutions and products to internal team and customers• Researching, reviewing and reporting on competitor products• Pre-sales activities providing consultation on strategies and delivering product presentations and demonstrations• Improvement on time to market by reviewing, optimising and negotiating requirements and processes• Setting product pricing for products to meet revenue and profitability goals Show less

Project managed life-cycle management including responsibility for managing device testing for carrier certification and regulatory certification including pre-certification activities, testing and regulatory type approval. Project managed major telecommunication projects collaborating with internal stakeholders and customers on project timelines and requirements. Spent one year in China negotiating project requirements, field testing, debugging, and resolving issues and… Show more Project managed life-cycle management including responsibility for managing device testing for carrier certification and regulatory certification including pre-certification activities, testing and regulatory type approval. Project managed major telecommunication projects collaborating with internal stakeholders and customers on project timelines and requirements. Spent one year in China negotiating project requirements, field testing, debugging, and resolving issues and bridging the cultural gaps between our Chinese customers and the US Product groups. Key Achievements: Delivered major projects on-time and on-budget with China Telecom and for large enterprises within Australia and New Zealand Leading global research projects and improvement projects Show less

Operation and Maintenance Engineer (OMC), Copenhagen, Denmark - 1996 -> 1998SDH Radio link supervisor, Siberia, Russia - 1995NMT / GSM Engineer, Copenhagen, Denmark - 1994