Paul Lapointe Email & Phone Number

Toronto, On, Ca

- Led an initiative to simplify and refactor a large monolithic architecture in to smaller more robust components. Researched and developed an architectural road map to transform existing legacy technical assets into a modern set of capabilities built around Micro-services and REST APIs.- Represented the customer voice in product development processes. Maintained relationships with customers like RBC, Bank of America, GM, Ford, Apple, Loblaws across a variety of industries to understand and anticipate their needs.- Partnered with architects, development leads and other stakeholders external to engineering to help define a high impact road map for the Teradata business continuity products. Helped foster integration between professional services, customer support and engineering.- Prioritized feature development and bug backlog for the business continuity scrum teams, using both SAFe & Agile Scrum methodologies.- Helped define and break down epics into stories. When necessary authoring or partnering with other architects or leads to author design specifications.- Led sprint planning, providing the big picture strategic vision, and when needed, tactical detail to the team so they could execute with purpose and drive.- Partnered with scrum master to communicate with sprint team members spread across 3 geographies (California, Toronto & India), on a daily basis, to support and enable team members to meet their commitments.- Led high level design efforts for components in C, Python, Java and Rest APIs to link them together.

- Worked with early adopter customers like Bank of America, Meijer, GM and others by leading Proof-of-concepts to implement new high availability multi-system architectures based on Teradata’s Unity Director/Loader product. - Communicated and advocated for customer needs in the engineering organisation.- Lead effort to train world wide support and professional support organisations. Delivered engineering KTS (Knowledge Transfer) sessions for each new product version to update. Developed internal and external training content for Business Continuity products.- Authored two editions of the Unity Director & Loader Best Practices OrangeBook.- Developed a wide set of information resources for Professional services, customers and support personal. Created an automated assessment tool in Java for use by customers and professional services to validate the suitability of the Unity Director/Loader at customer sites.- Supported PS Center-of-excellence teams at customer engagements, providing direct consulting at customer sites when needed. - Supported pre-sales activities with expert knowledge in a variety of industries.- Supported partner ISVs efforts to certify their software in the Teradata Partner integration lab.- Wrote utilities and scripts in bash, Perl and Java to simulate complex customer workloads and failure scenarios.- Assisted product development in times of need by coding improvements and bug fixes in C.

- Acted as the primary customer technical contact for new customers.- Developed marketing and training material used to market the GRIDSCALE Database Load Balancer.- Traveled with the sales team to deliver customer presentations, seminars, and discussions across North America.- Worked with customer to develop requirements, manage customer issues and expectations.- Implemented the GRIDSCALE solution at customer sites across North America.

- As a part of a small team of developers, helped in the creation of an innovative and extremely successful new database clustering product for DB2, named GRIDSCALE.- Developed the management control routines for GRIDSCALE in C and Java.- Developed JSP pages as part of the GRIDSCALE web management interface.- Developed a command line management interface for GRIDSCALE in C.- Developed demonstration applications to display the capabilities of GRIDSCALE to customers.

- Developed and maintained commercial software products written primarily in C, Java and TCL - Researched new integration possibilities with other commercial offering to generate new commercial opportunities, building diverse expertise in technologies like IBM Tivoli, Sun N1SPS, Sun Management Center, and HP Openview - Provided Consulting services for customers implementing monitoring and provisioning systems

- Developed and performed validation tests of a large financial securities application.- Developed functional test cases in J/Unit and Visual Basic.

Toronto, On, Ca

· Provide additional support to the department by doubling as the Database Administrator for 10 production Oracle databases, and 3 development databases, supporting all lines of business in the department- Developed new database systems utilizing Oracle, Perl, and Java- Developed and maintained executive C utilities for Full-scope, Real time, Nuclear Reactor Training Simulators- As part of an effort to port large DEC-based software system to SuSE Linux, developed a Perl based Fortran cross-compiler for porting specialized DEC (Vax) Fortran using byte-parallel logic to standard Fortran· Created a totally automated process using Perl scripts to build and perform regression testing· Designed and implemented a custom system using system utilities in Perl for monitoring databases and machines to identify and report potential problems· Assisted in developed coding standards derived from data, mined from department performance databases