Paul Latore Email & Phone Number

California, United States

• Act as POC for US DOD Medical Treatment Facility regional market teams
• Support facilities in issue resolution, EHR capabilities and SME knowledge, reporting, workflows, and other informatics solutions
• Run and analyze reports (Cerner Advance/LightsOn/Discern) to track performance of facilities and other data metrics, KPI’s
• Member of team that initiated and piloted business projects within US DOD Medical Treatment Facilities, such as revenue recovery, sustainment, workflow, and compliance
• Participate in support and training of multiple go-lives

Orange County, California, United States

· Lead workflow documentation process from both informatics and clinical workflow analyst roles. Plan/schedule sessions, follow up, and support of military and medical staff members.· Travel to worldwide sites to conduct and capture current and future state workflow and gap analysis verbally and digitally, in person or remote, and develop via Microsoft.

Los Angeles, CA

• Lead, plan, and support end-user training classes for the Keck Medical system, including new hires, system and workflow upgrades, optimization projects, and go-lives.
• Facilitate and maintain instructor and participant curriculum, create and maintain job aides, update and maintain Sharepoint site.
• Act as liaison and partner with project managers, clinical analysts, and clinical educators to structure and build curriculum, classes and all facets of ongoing training projects.

Kansas City, MO

• EMR Trainer & Implementation Support/Team Lead
• Completed over 40 successful go-live, training, and optimization implementations in over 30 states across the nation, including many specialties.
• Proven record of delivery for end-user training in newly implemented EMR systems at hospitals and satellite clinics; conduct product education/utilization for providers, nurses, and other staff while building solid.
• Partner with Project Manager in leadership of large teams across multiple clinics and sites, train oncoming team members on client workflows and act as Team Lead when designated by management.
• Closely collaborate with hospital management, informatics teams and physicians, detailing and educating on the implementation process, workflows and training taking place while team is on site, to ensure expectations.

Blue Springs, MO

• Owned, managed, and built a weekly contractor client base, including 12-15 clients and grossed an average of $1500 in sales/wk.
• Maintained relationships with sales managers, service managers, and others within automotive sales facilities, with a goal of retention, sales and development.
• Worked independently to find client needs and present these ideas to client, while partnering with other contractors to maximize client return.

Olathe, KS

• Provided back and front-end software support for GlobalMeet proprietary software and other third-party audio, video, and web conferencing software, including iMeet, Cisco WebEx, Adobe Connect, and Microsoft LiveMeeting.
• Supported clients of PGi with technical issues prior to, during, and after web and audio conferences over the phone, email, and in online chat environment.
• Provided client support to an average of 30-40 clients per day, including many Fortune 500 and 100 companies.
• Educated clients and skilled within internal databases and sharepoint sites, as well as assisting clients on account management sites.

Kansas City, Missouri Area

• Utilized flexibility and reliability in planning and managing daily client schedule, delivering products and services based on client need to nearly 100 customers per week.
• Retained and developed a client base of around 20 customers per day, grossing roughly $8,000 in sales per week.
• Developed service awareness skills in responsibilities for growing route, developing and maintaining relationships with client management and employees, and soliciting new business through existing relationships and.
• Expanded route over $2000 in revenue per week in 2+ years of development.
• Frequently participated and excelled in regional and national company sales contests.

Millenium Training

Network Analyst Accelerated Program