Paul Lennon Email and Phone Number

Customer focused Service Manager who has 30 plus years in the technical service field with a history of delivering services and products to the market. Exposure to a wide range of operational responsibilities and the leadership skills to drive efficiency and process improvements.An excellent communicator supporting internal and external customers; a demonstrated track record in inventory and cost management; system and procedure implementation; equipment tracking; trend and market reporting; complaint management; project management; and development of high performing teams.Diverse experience in multinational laser equipment, medical technology, pharmaceutical and chemical companies, developed strengths in coaching and mentoring small teams; strict adherence to compliance, policy and process including ISO and Australian Standards; Quality Assurance; sound working knowledge of Customer Service, Operations and Distribution environments.