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Provided comprehensive management of IT environment for 50-person environmental testing lab and performed all backend systems administration.

As a member of Routt County’s Information Systems (IS) team, shared responsibilities for maintaining and enhancing the county’s digital infrastructure by providing systems, network and security administration and support;Assisted IS Director in designing, reviewing, selecting, purchasing and implementing back-office and enterprise-level solutions in support of county departments and services;Worked with IS team to develop operational and end-user policies, procedures and practices to… Show more As a member of Routt County’s Information Systems (IS) team, shared responsibilities for maintaining and enhancing the county’s digital infrastructure by providing systems, network and security administration and support;Assisted IS Director in designing, reviewing, selecting, purchasing and implementing back-office and enterprise-level solutions in support of county departments and services;Worked with IS team to develop operational and end-user policies, procedures and practices to fulfill the IS department’s mission in a cost-effective, efficient and secure manner;Performed installations, upgrades and repairs of infrastructure-level hardware and software as necessary;Interfaced with hardware, software and services vendors on behalf of the county. Show less

• Delivered stable, strong-performing, cost-effective IT solutions to small and startup businesses• Provided comprehensive IT management to small businesses, as outsourced IT Manager• Recommended, ordered, installed, configured and managed all hardware, software and vendor services for Windows servers; workstations; network, Internet & remote connectivity; security; and backups• Installed, configured and managed Exchange systems, Web servers (IIS), mobile device access, remote… Show more • Delivered stable, strong-performing, cost-effective IT solutions to small and startup businesses• Provided comprehensive IT management to small businesses, as outsourced IT Manager• Recommended, ordered, installed, configured and managed all hardware, software and vendor services for Windows servers; workstations; network, Internet & remote connectivity; security; and backups• Installed, configured and managed Exchange systems, Web servers (IIS), mobile device access, remote desktop servers, and virtual machines (Hyper-V);• Monitored, adjusted, fixed and upgraded all of above as necessary and as required by clients’ growth;• Provided all user support (including Microsoft Office), problem resolution and documentation• Maintained complete documentation of clients’ networks. Show less

• Developed and delivered to HP field engineers a five-day, hands-on Storage Area Network (SAN) design & implementation course based on HP lab-tested configurations for heterogeneous environments (Windows, Solaris & HPUX) including HP disk arrays, tape libraries and storage management software, and Brocade/McData SAN switches• Collaborated with HP’s Network Storage Solutions lab to keep SAN Solutions course up-to-date as products and technologies evolved

• Installed, configured and managed Windows servers, Exchange servers, workstations, and network/Internet/remote connectivity for customers• Administered and maintained customers’ networks, managing user accounts, security, anti-virus, disk space and tape backups; applying service packs and upgrades; and responding to trouble calls• Ensured customer satisfaction by planning/executing new network deployments and upgrades, briefing senior decision makers and explaining technologies in… Show more • Installed, configured and managed Windows servers, Exchange servers, workstations, and network/Internet/remote connectivity for customers• Administered and maintained customers’ networks, managing user accounts, security, anti-virus, disk space and tape backups; applying service packs and upgrades; and responding to trouble calls• Ensured customer satisfaction by planning/executing new network deployments and upgrades, briefing senior decision makers and explaining technologies in understandable terms• Supervised and trained staff of four network engineers in all facets of installation and administration of Windows NT/2000 networks Show less