Paul Lorente Email & Phone Number

Highly motivated person with a demonstrated history of working in the insurance industry. I am skilled in Negotiation, Liability Analysis, Claims Handling, Subrogation, and Customer Service. I am a logical thinker who is able to use my initiative to overcome challenges both with people and process. I have worked extensively with LEAN/Six Sigma methodology, which enables me to identify and seek root causes and solutions to operational challenges. I strive for personal excellence in all aspects of my work and personal life and have been identified as an “emerging leader” by my current employer, including being one of 12 people selected from across the business for extensive leadership training. Over the past few years I have been empowered to effectively lead the Central Operations team at TCS Claims, which focuses on customer excellence and continuous improvement through complaints handling and quality assurance.

Listed skills include General Insurance, Claims Handling, Insurance, Claim, and 8 others.

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  Leeds Metropolitan University

  Music Technology