Pacific Northwest District ManagerOversee restaurant and retail operations in 10 locations in Oregon, Washington, and Idaho, with restaurant financial and sales accountability. Monitor and modify account strategic strategies; establish share of spend revenue targets for market expansion; control performance, inventory control and customer satisfaction at regional level. Provide ongoing cost mitigation targets, diversity training, problem analysis, and operational leadership. Ensure customer satisfaction, financial and quality compliance. Impact and influence store market growth.Develop retail sales and marketing strategies; establish revenue builds for retail convenience stores, retail food courts, concessions and catering operations; meet Safety budget goals, track success; support 35 store managers/chefs and 800 + hourly staff. Travel more than 75% of the time to support client strategic plans. Prepare monthly, quarterly, and annual operational reports; meet with senior leadership representatives regarding financial growth and performance; comply with purchasing guidelines; plan and lead quarterly district meetings with store managers. Play key role in retail sales proposals, retention and financial proformas for new business.

Area Manager, PNWOversee Business and Industry Restaurant and Convention operations in 21 locations in Oregon, Washington, and Utah, with financial and sales accountability. Monitor and modify strategies; devise tactics for market expansion; control performance and customer satisfaction at regional level. Provide ongoing analysis, training, problem solving, and operational leadership. Ensure financial and quality compliance. Develop sales and marketing strategies; set sales and cost mitigation targets; meet Workers Compensation budget goals, track success; support 23 unit managers and 295+ hourly staff. Travel more than 70% of the time to monitor operations. Prepare monthly, quarterly, and annual reports; communicate with senior leadership regarding financial accountability; comply with purchasing guidelines; plan and lead quarterly district meetings with store managers. Play key role in sales proposals and financial proforma for new business.

Director of Operations, South PacificAccountable for 52 restaurants operations in Guam, New Zealand, Australia, Singapore and Hong Kong. Directed sales, human resources, and service functions; served as administrator for training development, marketing coordination and analysis. Managed $82.3 million in annual revenue; controlled more than 250 staff. Generated new franchise opportunities representing significant growth.

General Manager of Airport Food ServiceWorked in Fresno, California and Portland, Oregon, with full managerial accountability. Managed $18.2 million in annual sales at Portland terminal and $12.4 million in annual sales at Fresno Air Terminal. Planned and administered schedules mentored and trained staff, controlled budgets, addressed service and quality issues, prepared and submitted reports, developed marketing and problem solving strategies.