Paul M. Email & Phone Number

United States

Brooklyn, New York, United States

At Aramark, I leverage my extensive retail expertise in managing complex retail operations ranging from purchasing, pricing, and product development to staff training and payroll administration with full control over P&L functions.Key Achievements: Maximized profitability through intuitive pricing based on current market trends and customer insights along with meticulous financial management to minimize loss. Reduced labor costs through strategic staff scheduling based on forecasts and current performance to enhance satisfaction and retention of high-quality employees.

Flushing, New York

I served as Retail Team Store & Clubhouse Manager where I directed a wide variety of guest service activities and interdepartmental initiatives to drive operational efficiency, productivity, and performance. Contributed to the training and professional development of 70+ employees including managers, seasonal staff, and volunteers while promoting persistent “up selling” techniques.

Philadelphia, Pennsylvania, United States

At Wells Fargo Center, I coordinated the daily operations of 50+ cross-functional staff, supervisors, and vendors while leading major events in the retail and food/beverage departments. Slashed operating expenses and potential loss through effective team training, maintaining POS system integrity, and conducting routine audits to identify and reconcile discrepancies. Accelerated sales by leveraging in-depth data on customer trends to develop insights into the optimal product assortment when fulfilling event promoter requests.

Houston, Texas, United States

At Reliant Park, I led retail and customer service operations including the implementation of new programs to enhance customer satisfaction and service quality. Optimized service capabilities by creating a credit card terminal tracking system that verified proper cash and credit card handling procedures

Flushing, New York

As Retail Warehouse Manager, I supervised an array of retail functions to exceed revenue targets and deliver exceptional service.Key Achievements: Earned recognition as Major League Baseball’s 2006 “Retailer of the Year.” Collaborated with cross-functional departments to support events across the nation such as the 2004 and 2005 MLB fan fests and numerous retail expos.