The core purpose of the role is to take the lead - inspire and motivate the team to deliver the best customer service there is. Responsible for a large store with 6 cross functional department managers, engaging these teams to be 'on their game' everyday. Ensures delivering the company plan and adapts to meet the needs of the business.

Responsible for leading a team of managers across 6 departments within an £18.5million P/A turnover unit. Effectively deploying a team to deliver exceptional customer service, standards and meet the needs of the business. Full Profit & Loss responsibility to implement action plans to maximize bottom line contribution.

Responsible for leading a team of managers of up to 9 stores to successfully deliver all operational functions; including:Sales, Inventory, Productivity, Store Extensions & Openings, Customer Service, Profit & Loss, Planning & Capacity, Recruitment and Succession.